Bache Group Inc

We would not hire James Bauche again and suggest anyone contracting James to proceed with considerable caution.

Our basement renovation (we lowered our basement 2 feet) took 9 months, more than twice as long as it needed to, as James concentrated on larger contracts. Through those 9 months, James demonstrated little concern for the quality of the renovation.

James informed that as the framing would be new all would be square, yet the framing was rushed, clearly not square, which subsequently led to substandard subsequent work highly visible imperfections.

Another framing issue related to the size of the door frame installed. We noticed the door frame was too small for our washer/dryer, which were in the basement, to fit through. Several arguments needed to occur before he redid a wall permitting a wider door frame.

Though we expected skilled trades people, James subcontracted our renovation to a jack-of-all-tradesman with no experience installing bathroom tiles of our characteristics and design. The same tradesman was to complete our doors, floors and trim, among other tasks. The tiles were very poorly completed, requiring us to confront James. He did eventually consent to having skilled tradespeople finish the job and redo the bathroom tiling, but not without, again, an unnecessary degree of protests.

James electrician installed arc fault breakers for our sewage ejector & sump pump, when using expensive arc fault breakers is strongly advised against for sump pumps due to the frequency that they trip. Both tripped repeatedly, several times almost causing our basement to flood. James response was to declare that it had passed inspection. Weve since paid out of pocket for the removal of that which should have never been installed.

Almost at the end of our renovation, James claimed that our bathroom glass shower wall was not part of the contract (though wed spoken of it often throughout the 9 months) and required us to pay a further cost for its installation. He did not receive even more of our money, yet to rid ourselves of him , we agreed to find an installer and deduct the cost from his final payment.

Though the quality of James tradespeople was good (eventually), our overall dealings with James was deplorable. He repeatedly misinformed, manipulated and rudely treated us. He frequently promised aspects of the reno would be done, chose not to do them, and then later explained why they could not be completed when it was too late to have the work completed. He got away with what he could and misrepresented reality to keep from living up to his contractual obligations. He has minimal pride in his work and cannot be trusted.

Mark Shim

We would highly recommend working with the Bache Group for any renovation projects. I am grateful that we worked with James and his incredibly professional team to renovate both the ensuite and the guest bathroom in our condo, as well as some miscellaneous additional work From our first outreach, James was responsive, came to inspect the unit with his plumber to provide a clear and comprehensive quote, and from there brought our vision to life. Work was meticulous, high-attention to detail, and all issues were quickly resolved (e.g., team worked through a mess of original electrical wiring to make sure we could install the light fixture we wanted). Very trustworthy and professional, comfortable having them in our home.

The project was complicated from the start by a fire in the building - James was patient with us as we worked through other renovations required, and was a great partner in working through challenges with other contractors in the unit completing insurance repairs. Despite the complexity, James and crew were back multiple times after completion to do paint touchups after the other crew dented the walls.

Thank you James and team!

James - you did an absolutely fabulous job in renovating our condo - we just couldn't be more pleased. We appreciate the quality of your work and your advice and guidance during this process. You have a skilled team who handled themselves in an extremely professional manner. Thanks again James - we appreciate everything you did.

We are very happy that decided to renovate our basement with Bache Group. Loved that no steps were done without our approval. Great experience, incredible team, unbelievable speed of work, perfect quality, attention to the details and our needs. Recommending Bache Group for everyone. You would not be disappointed. Thank you, James and the team.

James is very professional, trustworthy and reliable. He exceeded our expectations with our full home renovations and was able to complete the job within the original time frame! We highly recommend James at Bache Group Inc. for your home renovations.