Modify Air

Heating & Air Conditioning
Toronto ON M1W 2H3
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95%

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Reviews for Modify Air

Average customer rating:
9.8 10 (53 reviews)

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Joseph
Joseph
1 review Toronto, ON
10/10

Very professional

Andy was fantastic, friendly and knowledgeable. Very prompt service and efficient. I would highly recommend him to any one in my network

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Company Response

Dear Joseph,
thank you for your kind and supportive comments. it would be our honour to be recommended to your network.
Regards,
Modify Air

ddaydday
ddaydday
0 reviews Toronto, ON
10/10

Service

Andy was his usual compentent self.Never have had an air conditioning company that has been so reliable for some 6 or 7 years now.They have also handled our daughter in Guelph with a new air conditioner and she in turn has referred other people to the company.

Jim Fullerton

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Company Response

Dear Jim,
It is an absolute pleasure to read your feedback. I am beyond pleased that we have been able to serve you in a manner that has led you to reffer us to your family. I would like to take this opportunity to thank you and look forward to working for you again.
Many Thanks,
Modify Air

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace Cleaning

People at Modify Air are great. Very helpful and responsive. We just had our boiler cleaned and they did an excellent job. Very thorough. They also looked after our air conditioner in the spring and were very responsive to our sevicing needs. I would definitely recommend Modify Air.

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Company Response

Dear Private User,
We are grateful for your kind words and we strive to ensure you continue getting the same level of service going forward.
Many Thanks,
Modify Air

patkitchen in Toronto
patkitchen in Toronto
2 reviews Toronto, ON
10/10

What more could you ask for?

Andy and the people at Modify Air were fantastic! I replaced an electric oven with a Gas unit and I needed a exterior gas line run from my basement, through the outside wall and up about 15' to the second floor and into my Kitchen.

Andy came out for a quote and explained my options (there were a few different ways the line could have been run) and clearly broke down the pros and cons of each path. Turns out the original path I had in mind wasn't suitable, and Andy did a great job of explaining why.

I'll be installing a new fireplace before winter comes and I'll absolutely be calling Modify Air for that job.

Thanks again!

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Company Response

Dear Pat,
Thank you for your kind and encouraging words.
It absolutely means everything we strive to be which is exactly as you put it in words.
We are happy that we have been able to deliver the service you had hoped to receive and would be our pleasure to work for you again.
Kind Regards,
Modify Air

Akshay in Toronto
Akshay in Toronto
1 review Toronto, ON
10/10

AC move and gas line install

Great job by Milad’s crew. Very courteous with straightforward pricing. Took the time to explain the work.
Would be happy to work with them again.

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Company Response

Dear Akshay,

Thank you for your kind words. I am glad we were able to deal with your request in a manner you had expected from us.
Would be our pleasure to work with you again.
Kind Regards,
Modify Air

Barbara
Barbara
0 reviews Toronto, ON
10/10

Prompt and competent service

Dryer blower vent was vibrating.
Cleaned out all the lint and tightened to the vent so the loud vibration was eliminates

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Company Response

Dear Barbara,
thank you for your feedback and glad we were able to resolve your issue with the vibration.
Many thanks,
Modify Air

D C in Toronto
D C in Toronto
1 review Toronto, ON
10/10

Water Heater Install and Furnace Repair

We called Modify Air to install a new Water Heater. Milad explained to us our options and what type of heater to get for our needs very throughly. He answered all of our questions and made sure we understood why we are making the choice instead of overpaying for another model recommended by another company. The installation appointment was set about a week later. Andy came and installed the heater within one working day and we had hot water again. 10/10

A couple months from that the Furnace started leaking water and pooling on the floor. We requested Andy from last time and he came a day later. The furnace was fixed and works fine now. 10/10

I can confidently say that Milad and Andy run a honest business. They will answer your questions throughly and make sure you understand. They were almost always on time, and if there was a delay they would give you a heads up in advance. The prices quoted (water heater + installation + furnace repair) are very fair. Would recommend to anyone.

0 of 1 people found this review helpful.
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Company Response

Dear D C
We are grateful for your kind words and pleased that we have been able to help you with your mentioned issues. This is simply our fuel to continue working hard in order to keep our customers happy.
Many thanks,
Modify Air

LR
LR
6 reviews Toronto, ON
0/10

Removal and Disposal of Air Conditioning Unit

Modify Air was hired to remove an air conditioning unit (removal, disposal while addressing the freon leak safely) and they provided same day service. However, they did not seal up the outside hole that connected the compressor to the inside unit. Two years later I discovered that the outside hole was not sealed because a pest entered into the house. This negligence has resulted in over $1000 in damages to my house. First, they claimed that they would have sealed the hole as a matter of policy but they must have been instructed not to seal the hole. No one told Modify to not seal the hole. Now, they are claiming that it was task assignment to address a freon leak safely. Modify Air requested more money to have the air conditioner removed and disposed. I agreed to their additional costs in order have it professionally removed and I paid in full. All instructions were given by me in an email. I did not give any instructions to not seal the exterior hole and I was never asked about it. The plasterer sealed the interior hole in the drywall - that is all and did not give any instructions to not seal the exterior hole. There was a lot going on in October 2018 to now including cosmetic renovations and other personal matters. They are also claiming I should have inspected it even though the exterior hole is 40 feet high on the side of the house. Modify Air did not provide any pictures that they sealed the exterior hole. Given that the exterior hole is located at over 40 feet high outside, it was impossible for me to inspect. I trusted them to my detriment. Modify Air should have provided pictures to show that they sealed the hole as I never could have inspected the hole. This is standard practice in the industry and I should not now have to rely on Google Maps for such information. Instead of focusing on a solution now, they are insisting that I pay for a service call. What kind of an HVAC contractor does not seal a hole? I would like a refund.

2 of 2 people found this review helpful.
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Company Response

Dear LR,
Thank you for your feedback,
First of all I'm sadden to hear about the issues you have faced and the cost that has occurred for you. This must have been stressful for you and I'm sorry to hear that.
I would like to address your a couple of matters.
Modify Air was hired by your general contractor who accidentally knocked your Ductless A/C unit of the wall to safely remove the unit.
You have pretty much confirm that by mentioning that there was a couple of email passed between us. Your email (attached) only had a question about whether we will dispose the unit or not!
We recovered the gas as much as possible, disconnected and removed the unit.
Your contractor asked if it was possible for us to dispose the unit for him which in turn we agreed to do that for him.
We do not carry cement or bricks so usually we use silicone for caulking purposes, of course your contractor asked us to leave the hole as he would be able to sort it out better than we can.
I can only apologise on his behalf if that has not happened.
Please try to understand that if we had not done what we agreed with him surely he wouldn't have authorised the payment as he would have rightly claimed that we have not completed all the required tasks. But clearly this was not the case. Or perhaps he would have advised you that the HVAC contractors left the hole unsealed so you could have reached back to us back in 2018.
Unfortunately it seems like your contractor has let you down.
It is upsetting to see a consumer has suffered the way you have and once again I am sorry to hear about what has happened and I hope you won't have to experience anything like this again.
Kind Regards,
Modify Air

Pauline Morrris from Toronto
Pauline Morrris from Toronto
4 reviews Toronto, ON
10/10

dryer vent cleanout

This was a great experience. I'd refer them to anyone! Good people, and a wonderful job done quickly, COVID notwithstanding!

0 of 1 people found this review helpful.
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Company Response

Dear Pauline,
Thank you for your kind review. I am glad we were able to clean the vent to your satisfaction.
Kind Regards,
Modify Air

Anna
Anna
4 reviews Toronto, ON
10/10

Furnace, A/C, Tankless Water Heater, Humidifier

Very happy with the service from estimate to installation. Milad gave us great recommendations, competitive quote. His team completed project fast and clean .

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Company Response

Dear Anna,
Thank you for your kind and encouraging words.
It was our pleasure to work for you and we wish you the best with the remaining works.
Warm Regards,
Modify Air

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Modify Air

Welcome to Modify Air - We offer services for Residential, Commercial and Office Spaces. Our goal is to provide thermal comfort and acceptable indoor air quality and with many years of experience our qualified technicians have the expertise in installing any kind of HVAC as well as BBQ or Stove units for residential or commercial premises. We treat every home as our own home and we make sure you are happy with our quality of work and service before we leave you.
So whether you are looking to put a new furnace or air condition in your home or service your commercial rooftop units, its worth giving us a call.

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Our Services:

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Installation of all kinds of HVAC system
Servicing, repairing & maintenance of HVAC system
Clearing Red Tags
Installation of Humidification and dehumidification system
Gas Piping
24/7 call out service

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Contact us today at: 647-968-5052

CATEGORIES
Heating & Air Conditioning
WEBSITE
https://modifyair.ca
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