GTA Heating & Appliance Repair Inc.

Heating & Air Conditioning
Pickering ON L1V 6G7
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Heating & Air Conditioning
GTA Heating & Appliance Repair Inc.
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91%

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Reviews by rating (past 12 months)

Reviews for GTA Heating & Appliance Repair Inc.

Average customer rating:
9.2 10 (63 reviews)

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michael
michael
3 reviews Markham, ON
0/10

Bought a washer dryer machine

Do not use this company. Tony is a very dishonest person. He delivered us a washer dryer machine. And it broke down the first day. I told him I don’t feel comfortable with him bringing a replacement. So he said I’ll charge you 850$ to remove it. We said no, and now he refuses to refund our money that we paid in full. please don’t use this company... if anything goes wrong after he leaves, he will want more money to remedy his problem.

Approximate cost of services:
$1,200.00
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Company Response

Hi there, thank you for taking the time to put a review for us. We are sorry you were not satisfied with our service. You wanted a refurbished unit which we delivered for you however it's inevitable that machines can brake down upon delivery and transportation which is why we always provide a full 3 months warranty on all of our units. When the washer broke down we communicated to you that it will be fully taken care of and you have warranty but you chose to brake the warranty policy and purchase a new machine yourself. Even then we still offered you a partial refund. Anytime a warranty is voided there is no refund or repair but we still chose to give you a partial refund which you did not accept. Sorry once again and hopefully you know how warranty policies work for the future and we wish you all the best.

Jamie F. in Toronto
Jamie F. in Toronto
3 reviews Coquitlam, BC
0/10

Refrigerator Repair

Tony from GTA Heating & Appliance Repair came about three weeks ago to repair water leakage under the crispers in my Samsung refrigerator. The problem was gone for about two weeks and then it returned again. I asked Tony to come back and he brought a new part from the supplier with him saying it should repair the issue and that Samsung refrigerators have this problem and that it is common. (I spoke with Samsung myself, gave them the serial number of the fridge and they told me this is not a common problem). Two days goes by and the same problem still exists after he replaced a part. I then spoke with him again, as I was not satisfied and asked for a refund for the repair that was not done properly the second time. He told me that he would only give me back the money I paid him, less the two service calls, which are $80 each. He also said that when we spoke originally, that I told him the fridge was making noises and that it needed servicing. THIS IS COMPLETELY FALSE. He claims the money I paid was for not only trying to repair the initial reason for my call to begin with but also for servicing the fridge, which I NEVER requested. He was paid only to repair the water leakage issue. STAY AWAY - BAD NEWS - HORRIBLE SERVICE - WOULD DEFINITELY NOT RECOMMEND.

Jamie F.
North York, ON

Approximate cost of services:
$285.00
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Company Response

Hi there, thank you very much for taking the time to put a review for us and for your feedback. We apologize that you were not satisfied with our service. We are very fair, reasonable and take pride in our work and try our best to satisfy our clients. Again we are sorry for any inconvenience or misunderstanding that may have occurred.

Rob from Oshawa
Rob from Oshawa
4 reviews Oshawa, ON
10/10

Appliance removal and new installation

We purchased 3 new appliances to replace our old ones. GTA Heating & Appliance Repair returned my call within an hour of contacting them. I explained that we had purchased 3 new appliances and needed them installed and that we would need the old ones disconnected as well. Toni was very professional and ensured that he would be able to do all the work. He was very willing to work around our delivery window and arrived promptly. He was uninstalled the old appliances and assisted me in removing them from the house to the garage and curb. He unpackaged the new appliances and checked that they were not damaged and then began the install. Toni explained the process every step of the way and our gas stove and dishwasher install went smoothly. Toni made sure the appliances worked properly and had no leaks or issues. A fabulous experience dealing with Toni and GTA Heating and Appliance Repair. Again, a 10+ experience and just a pleasure dealing with such a polite and professional company. The final price was reasonable and fair and did not exceed the quote. We will definitely be using them again in the future. Toni is coming back to install our new Fridge once it arrives. Overall, an outstanding experience! If you are a Durham Region resident GTA Heating & Appliance Repair Inc. gives a discount as the company encourages supporting local business!

Approximate cost of services:
$330.00
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Company Response

Thank you Rob for taking the time to put a review for us. It really means a lot to us to get the feedback from our clients to always provide amazing service. It was a pleasure meeting you and your family.

janet in Scarborough
janet in Scarborough
12 reviews Toronto, ON
10/10

repair my Samsung Dryer

I put the request out for service to Homestars my go to for everything. Tony from GTA called right away and said he had 2 jobs on that day but would come by and take a look. He said it sounds like a belt. He came and diagnosed the problem as the pulley that runs the belt. He called for the part and picked it up the next day. Honestly my dryer was fixed within 24 hours. I have never in my entire life had such quick efficient service at a reasonable cost. Thank you Tony you are my appliance repair person from now on. As a senior I am so grateful.

Approximate cost of services:
$240.00
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Company Response

Hi Janet, thank you so much for taking the time to put a review for us. We really appreciate it and it was a pleasure meeting you.

Shota
Shota
1 review Toronto, ON
0/10

Nice and friendly guy but...

Nice and friendly guy but...

1st call: Replaced washer drain hose for 187$
2nd and last call: Misdiagnosed washer and quoted 285$ for a door lock.

Fixed it myself, it was a jammed drain pump. but still paid 80$ for wrong diagnostics.

Money for value = 270$ for a 20$ drain hose. And a lesson learned.

Approximate cost of services:
$270.00
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Company Response

We are very sorry you weren't satisfied with our service, we don't make up the prices for parts, it is based on the manufacturer of your appliance. And it's only fair that we collect our minimum $80 service fee if you choose to fix your own appliance after having us come out and take a look at it. Thank you for your feedback, we appreciate it.

Janice Dewland
Janice Dewland
1 review Oshawa, ON
10/10

Excellent Service, Responsive, Honest and Knowledgeable

Tony responded to my Homestars request very quickly and contacted me for information on my problem so he could come prepared. He kept in touch around arrival. He wore a mask the whole time and was friendly and explained everything he was doing to assess the issue with my oven. Instead of jumping to a new part need, he cleaned contacts on the mainboard and then tested several time to make sure it worked. Service call only and oven works perfectly! He will definitely get my business again and have recommended to friends and my work for honest reliable business. Thank you Tony and GTA Heating and Appliance Repair!!

Approximate cost of services:
$80.00
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Company Response

Thank you very much Janice for your kind words, we really appreciate it and it was a pleasure meeting you.

Danny in Toronto
Danny in Toronto
0 reviews Toronto, ON
10/10

Gas Stove Repair

Leary of online sites. Used Homestars. Tony phone within minutes. Arranged for him to come the next day. He was staright up honest knowdgeable and professional.He fixed the stove. Tony's customer service and professionalism should be noted as the par to what a professional tradesmen should be. Homestars thank you for having such a valued individual that we can count on. Thank you all

Approximate cost of services:
$180.00
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Company Response

Thank you very much Danny for your kind words and taking the time to put a review for us! We appreciate it and it was a pleasure meeting you.

Private User
Private User
0 reviews Toronto, ON
10/10

Furnace repair

Woke up 1am house was freezing cold so I checked the stupid furnace wasn't working. I called Tony and he came right away and even brought a portable heater for us. Couldn't belive it awesome guy man. Next morning he came back found out the problem and within an hr he came back with the part and fixed it. Honest, fair hardworking man can't thank him enough.

Approximate cost of services:
$1.00
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Company Response

Thank you very much for your kind words, we appreciate it and we're glad your furnace is working again.

Ana  in Pickering
Ana in Pickering
8 reviews Pickering, ON
10/10

Samsung Fridge

I had a leak with my Samsung fridge. Tony confirmed and reconfirmed the appointment. He did a thorough assessment and provided great advice. Turns out it is the gasket. He ordered and replaced. I like that he only took care of what is required.

Approximate cost of services:
$250.00
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Company Response

Hi Ana, thank you for taking the time to put a review for us. We really appreciate it!

Private User
Private User
Private User reviews Toronto, ON
10/10

Appliance repairs: Refrigerator, stove and dryer

Tony saved the day when he fixed our refrigerator in July. He was quickly on the job and luckily it was a fixable problem. The fridge repair was $300.
Then in October he repaired our stovetop by replacing a burnt out switch and finally repaired our dryer which was loudly squeaking. The stove repair was $180 and the dryer $190.
So great not to have to replace major appliances, especially in a pandemic when many brands are in short supply and the older appliances are better built than current ones.
Besides being a competent repairman, Tony is friendly and personable.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your kind words, we appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GTA Heating & Appliance Repair Inc.

GTA Heating & Appliance Repair Inc. specializes in HEATING, COOLING, REFRIGERATION, APPLIANCE REPAIR AND GAS PIPING.

We work all over GTA in cities such as,

Bowmanville
Oshawa
Whitby
Ajax
Pickering
Scarborough
North York
East York
Etobicoke
Mississauga
Brampton
Woodbridge
Markham
Aurora
Newmarket
Bradford

HEATING & COOLING services are,

Gas Furnace (Repair/Installation)
Water Heater (Repair/Installation)
Air Conditioning (Repair/Installation)
Condo Heat Pump (Repair/Installation)
Condo Fan Coil (Repair/Installation)
Gas Fireplace (Repair/Installation)
Unit Heater (Repair)
Rooftop Unit (Repair)
Gas Line for BBQ
Gas Line for Stove
Gas Line for Fireplace

APPLIANCE REPAIR services are,

Fridge
Fridge Water Line
Fridge Trim Kit
Stove
Wall Oven
Dishwasher
Washing Machine
Dryer
Commercial Washing Machine
Commercial Dryer
Range Hood
Microwave

CATEGORIES
Heating & Air Conditioning and Appliance Repair
SERVICES
HEATING, COOLING, REFRIGERATION, APPLIANCE REPAIR, GAS PIPING
BRANDS
ALL MAKES AND MODELS
YEAR ESTABLISHED
2009
PAYMENT METHOD
Cash, E-transfer, Cheque
LICENSES
TSSA Contractors License, Gas Technician License, 313D Refrigeration License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
30 Days Guaranteed
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.