Dr. Shine Windows and Eaves Cleaning

Window & Gutter Cleaning
Toronto ON M9W
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Window & Gutter Cleaning
Dr. Shine Windows and Eaves Cleaning
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84%

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Reviews by rating (past 12 months)

Reviews for Dr. Shine Windows and Eaves Cleaning

Average customer rating:
9 10 (20 reviews)

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ALICE
ALICE
1 review Markham, ON
3/10

Eavestrough cleaning

First time using this company. So disappointed. First day was 1 hour late, they were tied up with issues at the first job. I rescheduled to the next day, making sure I'm the first appointment in the morning....again half hour late.
The office said the guy would take pictures of the gutters and do a water test after the job, but Stephen, who came to do the cleaning, refused to take pictures and refused to do a water test.
I would never use this company again or recommend it to my friends.

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shaun in Markham
shaun in Markham
1 review Toronto, ON
5/10

Eaves cleaning

2nd year using this company. Stephen agreed to last years price of 113.00 for this years job. The man arrived on time and worked for slightly more than one hour. I then received an email from Stephen telling me that the price will go up to $150 + tax next year since I had done work on my roof and the leaves were harder to clean. Nonsense! The roof has not been touched for three years. 150 + tax for an appreciated job yet still menial task of cleaning leaves. Do it myself next year or find a more honest service provider.

Also, no photo evidence provided to us of the cleaned eaves before and after.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
1/10

eaves

I would not recommend this company to anyone. The quote seemed alright at the time and for the length of time he said it would take but when he got here to do the work it took literally less than an hour and he still charged me for a half days work. I should have said something at the time but I was so shocked that I just paid him. My husband was not impressed when I told him when he got home from work. I was definitely taken advantage of and I'm sure Stephon knows it.

2 of 2 people found this review helpful.
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Company Response

We appreciate you letting us know that you feel frustrated.
We strive to ensure that every client is satisfied with our business.
We do our work fast because our guys are experienced and they know their job. We charge not for time, but based on the evaluation of the eaves we do based on the photo of your house on Google maps.
Regards

Ash in Toronto
Ash in Toronto
1 review Ajax, ON
10/10

Eaves Cleaning and Leak repair

Osman did the cleaning for our Eaves today and he did such a wonderful job. We have such old eaves and he caulked every leaking joint, cleaned unnecessary hanging wires from roof, clicked pictures and explained us all the existing problems with the eaves and also suggested workarounds till we can replace them. I am so satisfied with the job and would definitely recommend it to anyone anytime. Osman was very kind, polite and knowledgeable.

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Company Response

Thank you for your response. it was pleasure to work with you

modern appliance
modern appliance
6 reviews Toronto, ON
10/10

Window Cleaning

My windows we in need of cleaning inside and out! I’m very impressed by there services. They were on time and very well priced. I will definitely be using them again and recommending them to all my friends and family.

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Company Response

thank you very much it was pleasure to work with you

Fireman
Fireman
18 reviews Toronto, ON
10/10

Cleaned Eavestrough

They came in, got on a ladder, and cleaned my eavestroughs. Straightforward job, quick and efficient.

I’ve neglected my eavestrough for 5 years, so I was not surprised that there was a clog and weeds growing.

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Company Response

Thank you very much Mota. it was pleasure to work with you

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Exterior Window Cleaning

Stephan was amazing. Very professional from the start. Arrived on time, pleasant to deal with and even made some minor repair work to my eavestrough. Would highly recommend!

Thanks Stephan

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Company Response

Thank you very much. It was pleasure to work with you

tstempitskyy
tstempitskyy
1 review Toronto, ON
10/10

Windows and eaves cleaning

Dr.Shine did an outstandig job on my house. I order both of their services and very satisfied with them. They also fixed leacks inside my eavesthrought. Thank you very much. And see you soon

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Company Response

thank you very much

Private User
Private User
Private User reviews Toronto, ON
10/10

Eaves cleaning

This is the first time we hired Dr. Shine based on Homestar reviews.
I received a prompt reply to my VM. Owner Stephan is very pleasant to deal with. We live on a tree-lined street, so cleaning those gutters isn’t a quick job. He took his time to ensure that the job was done right and showed me pics of before and after(which no one has done before...wonder why).
Anyways, I’m very happy overall and will be calling them back before the start of next season.

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Company Response

Thanks a lot.

Mario
Mario
1 review Oakville, ON
10/10

Windo and eaves cleaning. Also eves-through repair

They were quick to get back to me. They offer a great cleaning service and also corrected an issue with my eaves drainage. Mario

1 of 1 people found this review helpful.
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Company Response

Thank you Mario. It was pleasure.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
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