Water Depot Inc.

Water Filtration & Purification
Corporate Head Office - 92 Commerce Park Drive, Unit 2 Barrie ON L4N 8W8
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89%

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Reviews by rating (past 12 months)

Reviews for Water Depot Inc.

Average customer rating:
9.4 10 (87 reviews)

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William
William
2 reviews Brampton, ON
10/10

Water filters and maintenance for well water.

Stan showed up. Upon his arrival, he immediately went down to assess the situation. Being that I'm on a well in Caledon, he looked at the filters to see my iron and filter condition. After quick, efficient and clean work, he changed our UV bulb and filters. I was satisfied upon completion. The water is much better. Also, Patty did a great job with communicating by email prior to the job. Very clear in costing and helpful with being thorough. Thanks guys!

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Company Response

Thanks so much William! Changing bulbs and filters is just part of water treatment maintenance. We like to make sure your entire system is running as it should. We want to make the experience as easy as possible. Please let us know if you have any questions.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Frank S.
Frank S.
1 review Caledon, ON
10/10

Delxe Water Softener

The entire process from procurement to installation was a wonderful experience. The unit was thoroughly explained; making sure that it met my family’s needs as was the installation process. They were exceptionally accommodating, putting the unit where I wanted it stored and not what would have been easier for them. Very neat and fast. Highly, highly recommended!

We have been using the unit for a few weeks now and can not believe the difference it has made.

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Company Response

Frank,
I'm so happy that you are happy. Sometimes it can be difficult accommodating the customers needs exactly but with a little creativity everyone can be happy. I'm glad it is working as expected.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

T.L
T.L
1 review Palgrave, ON
10/10

Iron Slayer Supply and Install

Evan and Patty were so great to work with. Evan was very knowledgable and explained the product and process with great detail. The install was quick and painless. Would definitely recommend Water Depot Bolton !

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Company Response

Hi T.L.,
Thanks for the review. Your water treatment system was not able to handle the sulfur and iron together. The Iron Slayer was an excellent option for you. I'm glad you are happy with it. Let me know if you have any questions.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Patricia
Patricia
1 review Bobcaygeon, ON
10/10

Twin filter unit for lake water.

We used to go through a lot of filters. Dan installed a filtration system where I only have to change my filters once per year and my water pressure seems way better. Awesome knowledgeable people.

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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

lwb434
lwb434
5 reviews Lanark, ON
10/10

First time owner of water softener

As a first time owner I did a lot of research of water softeners and the different companies and the products (models) that their company offered in this area. I was able to view several other job sites in our neigbourhood and we selected Water Depot. After a water test Bruce offered a number of options and suggestions on what was best for us and our budget. He detailed what he expected to do and the cost. Once booked he arrived on time and did a very professional job. Explained the operation of the system. He left the job site neat and tidy. No surprises on the billing.

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Company Response

Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Blair
Blair
2 reviews Caledon, ON
10/10

RO/Softener Issues

I hired water depot to come out and determine the issue I was having with my water softener as well as change the filers in my RO drinking water system. The system is around 15-17 years old and was installed by a company that is no longer in business.

The softener needs replacement and I will definitely be purchasing a new one from them especially with this 12 equal payments offer.

My only issue with is experience is that after their repair guy changed my RO filters something else went wrong (4-way part needed replacement). This required me to bring the whole system in and cost me $70 (part + in-store service fee). I think this should have been caught by the first service call but wasn't.

Overall, the technicians were friendly, clean, and knowledgeable.

After having issues with the 4-way part, the owner of the store took this matter on as a personal matter and was extremely helpful.

Thanks Water Depot Bolton,

Blair

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Company Response

Thanks Blair for taking the time for a review. Sometimes when you are not looking for a problem you might not see one. That said, I'm glad we did eventually find the issue and your RO water quality is now where it should be. We take our service seriously and I'm very glad you are up and running.

The Water Depot Inc.
https://www.waterdepot.com/

benlanka
benlanka
1 review Orangeville, ON
10/10

Water

Incredible, friendly, professional staff, the water is top notch, location is ideal, easily accessible, lots of parking, I would highly recommend giving Water Depot Orangeville a try if you haven't already.

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Company Response

Thank you so much Ben for your kind words, it means a lot to everyone here! We are pleased with how popular the Alkaline bottled water has become. Glad you are enjoying it.

The Water Depot Inc.
https://www.waterdepot.com/

Great w.
Great w.
1 review Orangeville, ON
10/10

Water softener

Good quality work and great friendly service. Would recommend them for any water softener install.

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Company Response

Hi Adam,
Thank you, it's always nice to hear good things. I am glad to hear that you are enjoying your Water Softener and Reverse Osmosis system.

The Water Depot Inc.
https://www.waterdepot.com/

willagher2
willagher2
1 review Orangeville, ON
10/10

Water Softener

I had excellent service from The Water Depot. All the staff are very knowledgeable and explain there products very well which make you feel at ease.

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Company Response

Lucy,
Glad to hear that you are enjoying your Water Softener. I'll be sure to share your comments with our staff as we all try hard to provide as good a service as possible. Thank you for your business.

The Water Depot Inc.
https://www.waterdepot.com/

knewfday
knewfday
1 review Orangeville, ON
9/10

Water softner

It was a great job by both parties, they kept things very clean and tidy.

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Company Response

Hi Steve, glad to hear that you were happy with the installation of your Water Treatment System. We do get a lot of compliments about our installers, they really are professional. Enjoy the new system and good luck with your reno's! You've got a big project ahead of you.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Water Depot Inc.

Visit your local Water Depot store. We specialize in water treatment equipment. Everything a home owner could need from Water Softeners, Reverse Osmosis Systems, Iron Filtration, Ultra-Violet Systems, Replacement Filters, Housings and more. With over 36 locations throughout Ontario, we offer a wide range of products to improve water quality, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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