Water Depot Inc.

Water Filtration & Purification
Corporate Head Office - 92 Commerce Park Drive, Unit 2 Barrie ON L4N 8W8
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Water Depot Inc.

Average customer rating:
9.4 10 (87 reviews)

Sort by

Rural r.
Rural r.
2 reviews Whitby, ON
10/10

IronBlaster

We live in the country, have an over 200 foot deep well and for 30 years have had to deal with iron stains and clogged water taps everywhere we had water. My friend from work also lives in the country and told me that he had hard water and hated it until he called Glenn from the Stouffville, Ontario Water Depot. He recommended that I call Glenn to see if the IronBlaster would be a good solution for us. I was really hoping that it would solve my problem when cleaning my bath tubs, toilets and sinks with harsh chemicals. I did my research on the IronBlaster and called Glenn to make an appointment for him to perform a water test. I am so glad I did. Glenn is very knowledgable on rural water systems. He explained throughly how it worked and what it will do for us. We opted to not have a water softener at this time but did have Glenn install the IronBlaster. It has almost been a month now and I am very happy to report that the iron and sulphur is no longer a problem in our water system! Once the IronBlaster was installed, we cleaned all of the tap filters, toilets and bath tubs and since then, we do not have any more iron stains and water pressure problems! I understand that after 10 years or so, there is a cartridge that needs to be replaced and I am OK with that. I wish I had known Glenn 20 years ago! Glenn's store in Stouffville, is a full service Water Depot store. He sells filtered water, filters and all the products you need to have clean, safe drinking water. Thank you Glenn!!

Was this review helpful?
Company Response

Thank you so much Sandra and Glenn. It was a pleasure working with you, and I am very glad you are now happy with your water.

Glenn
Water Depot Stouffville
https://www.waterdepot.com/

Olga in Hampton
Olga in Hampton
1 review Hampton, ON
10/10

New Water Softener and UV Purification Installation

They came, they saw, they conquered totally to my satisfaction. The salesperson came back within a week to followup to ensure I was happy with my water. Kevin did another follow up months later. I couldn't be happier with the product and how quickly and professionally the installation was expedited. Sean, the technician was an amazing individual who patiently showed me the computerized countdown system to make sure I understood what needed to be done when it was time to change the filters on the two systems installed. I highly recommend all the folks at the Water Depot in Courtice from the salesperson to the service technician.

Was this review helpful?
Company Response

Thank you Olga for your kind review and we're happy to help.
Water Depot Inc
https://www.waterdepot.com/

salvasarah
salvasarah
1 review Orangeville, ON
10/10

Water softener and filtered water

We had them come in to install a water softener and a water filter. The water softener is great, I noticed a difference with pressure right away and the water filter is so convenient plus the water tastes great! I would highly recommend them! Great service!

Was this review helpful?
Company Response

Hi Sarah,
Were really glad your enjoying your new water system and Reverse Osmosis! I'm glad the water pressure is back to normal for you.
We look forward to serving you in the future.
Thanks,
The Water Depot Team!
https://www.waterdepot.com/

s b.
s b.
2 reviews Mississauga, ON
8/10

New water system

Very professional.
Mark was very easy to deal with and very responsive when we had follow-up questions.

Was this review helpful?
Company Response

Hi Rick,
Thank you for your kind words! Were glad to hear your happy with everything.
We look forward to serving you in the future
Thanks,
The Water Depot Inc.
https://www.waterdepot.com/

P E.
P E.
1 review Erin, ON
8/10

Water Softener Installation

Water Depot set up an appointment to come out to our home and inspect our water as well as give us details about the water softeners that were available to us. After making a decision, their service to get a softener in our home promptly and efficiently was excellent. We are very happy with our softener

Was this review helpful?
Company Response

We are always happy to hear that our customers are happy with the effects of a new softener. We strive to install and service equipment as quickly as possible to make sure you have the water you want. Treating water is what we do best without high prices or gimmicks. Please be sure to contact us if you have any questions.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Faiz in Stouffville
Faiz in Stouffville
1 review Whitchurch Stouffville, ON
10/10

Water Softener

Had the water softener installed a week now and love how its changed (no chlorine). Never even had the pleasure of meeting Glen other then his colleagues but we conversed several times over the phone and its been a treat. Dave the technician came and did the install and was courteous and professional. I would recommend to friends and family.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank You Faiz for choosing Water Depot Stouffville for your water treatment needs. Dave will be in touch shortly fo a follow up on your system.

Kind Regards,

Glenn

The Water Depot Inc.
https://www.waterdepot.com/

Dave WG in Brampton
Dave WG in Brampton
28 reviews Brampton, ON
10/10

Water Softener Supply & Install

My 15 year old Kenmore water softener malfunctioned. I tried to call Sears but of course all I got was voicemail which was full - no wonder they went under as it has been impossible to contact them for service for several years. Next I checked Homestars listings for names and saw that Water Depot Bolton was reasonably close to me. Sent an email and had a response and a service appointment within hours. Service personnel (Stan) showed up on time as promised and quickly diagnosed the problem which I had already suspected. Since repair was not a wise decision I asked for a quote on a new install - I had anticipated this result so had researched products and prices on the internet. Water Depot's product was as good as any and better than most. Stan's price was competitive with other units of similar quality and much better than one of the big multi-national water softener suppliers whose product was not rated any better. Several days later Stan showed up and removed my old unit and installed the new unit all within an hour or two. Nice neat install and I was back up and running and Stan disposed of my old very heavy unit.
Follow Up - several weeks after the install I observed that the regeneration process seemed a little frequent so emailed Water Depot Bolton. Got an immediate response and an appointment for a service person to check it in a couple of days. Issue turned out to just be an adjustment due to our unusually low water usage and our recent frequent vacation travel. Very prompt service and no charge. Great organization to deal with and super prompt on returning emails. I also now plan to get my salt from Bolton as I really like their product.

Was this review helpful?
Company Response

Very detailed report of your experience. I very much appreciate your insight. The goal is to make sure you know that you received the right solution for your water. If it means we need to come out to make a couple of adjustments to match your lifestyle then it will be done. With the Water Depot Refineosoft you have quality water with built in efficiencies. Thank you very much for trusting us for your solution. We will see you in the store soon.

The Water Depot Inc.
https://www.waterdepot.com/

machzchris
machzchris
1 review , ON
10/10

Put in a new water softner in basement

Water issues please don't hesitate to call around like I did , met Evan from Water Depot from Bolton. Very professional and out front what we needed and the service was Excellent and Stan the installer knows his stuff and explained the unit , very professional, and finally water back to what its suppose to be. Thank you Evan and Stan for your great service.

Was this review helpful?
Company Response

You are very welcome. Your water required something a little more substantial than a typical softener so that is where the Water Depot Platinum comes into play. High hardness and noticeable iron is where this softener shines. I'm glad you are happy with the softener and the service you received. That is our goal every time.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

Joo
Joo
1 review Loretto, ON
10/10

Water filter and softner upgrade

Water filters and softner upgrade at my new home. Mark was very thorough and knowledgeable. Everything went well as we planned. Thank you Mark and your team.

Was this review helpful?
Company Response

Hi Joo,
Thank you for your kind words, I'm very glad that your happy with the system and the rest of our team. We aim to please our customers.
We look forward to serving you in the future.
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

wayne1974ca
wayne1974ca
1 review Orangeville, ON
10/10

Water softener, purification system

We just moved to a new area in mono and needed a water softener I called around and speak with friends who recommend water depot.
The sales man Mark, came to my house he was very professional very friendly answer all my questions and concerns.
The system was installed right away I'm very happy with the system and overall with the whole experience big thanks to the installers father and son team.

Was this review helpful?
Company Response

Hi Wayne,
Welcome to the area! Were happy that your enjoying your system and that the installation went well! Our installers love hearing kind words from our customers, As they really do take pride in their work.
We look forward to serving you in the future,
Thank you!
The Water Depot Inc.
https://www.waterdepot.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Water Depot Inc.

Visit your local Water Depot store. We specialize in water treatment equipment. Everything a home owner could need from Water Softeners, Reverse Osmosis Systems, Iron Filtration, Ultra-Violet Systems, Replacement Filters, Housings and more. With over 36 locations throughout Ontario, we offer a wide range of products to improve water quality, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Water Filtration & Purification pros in Minden?