Water Depot Inc.

Had the water softener installed a week now and love how its changed (no chlorine). Never even had the pleasure of meeting Glen other then his colleagues but we conversed several times over the phone and its been a treat. Dave the technician came and did the install and was courteous and professional. I would recommend to friends and family.

My 15 year old Kenmore water softener malfunctioned. I tried to call Sears but of course all I got was voicemail which was full - no wonder they went under as it has been impossible to contact them for service for several years. Next I checked Homestars listings for names and saw that Water Depot Bolton was reasonably close to me. Sent an email and had a response and a service appointment within hours. Service personnel (Stan) showed up on time as promised and quickly diagnosed the problem which I had already suspected. Since repair was not a wise decision I asked for a quote on a new install - I had anticipated this result so had researched products and prices on the internet. Water Depot's product was as good as any and better than most. Stan's price was competitive with other units of similar quality and much better than one of the big multi-national water softener suppliers whose product was not rated any better. Several days later Stan showed up and removed my old unit and installed the new unit all within an hour or two. Nice neat install and I was back up and running and Stan disposed of my old very heavy unit.
Follow Up - several weeks after the install I observed that the regeneration process seemed a little frequent so emailed Water Depot Bolton. Got an immediate response and an appointment for a service person to check it in a couple of days. Issue turned out to just be an adjustment due to our unusually low water usage and our recent frequent vacation travel. Very prompt service and no charge. Great organization to deal with and super prompt on returning emails. I also now plan to get my salt from Bolton as I really like their product.

Water issues please don't hesitate to call around like I did , met Evan from Water Depot from Bolton. Very professional and out front what we needed and the service was Excellent and Stan the installer knows his stuff and explained the unit , very professional, and finally water back to what its suppose to be. Thank you Evan and Stan for your great service.

Water filters and softner upgrade at my new home. Mark was very thorough and knowledgeable. Everything went well as we planned. Thank you Mark and your team.

We just moved to a new area in mono and needed a water softener I called around and speak with friends who recommend water depot.
The sales man Mark, came to my house he was very professional very friendly answer all my questions and concerns.
The system was installed right away I'm very happy with the system and overall with the whole experience big thanks to the installers father and son team.

Terrific visit to assess our needs and the installation crew was on time and very professional. Everything was explained completely and there was a follow-up a week later to be sure everything was doing as promised. Water Depot Orangeville was a great company to work with.

Had a water softener installed for my father in law and my place and service was outstanding. Mark was knowledgeable and answered all my questions. Extremely happy with the purchase and whole experience.

Moved to orangeville from toronto had no idea what a water softner was mark explained why we needed one here in orangeville,what a big difference in my water
Happy wife happy life bryan came in did the job fantastic tx guys!!!

This review is long overdue.

Back in 2015, while living in a rental unit, we asked Glenn to come over for a quote for a RO system. Glenn came over at night when it was convenient for us. He tested the tap water, showed us the results, and provided a quote shortly after. His price is very reasonable. We were ready to proceed but our property management, due to their rental policy, disallowed such modification to our water line. We thanked Glenn for his time.

Fast forward to 2016. We bought a house. April 2016, we asked Glenn to come over for a quote for a RO system. He came over at a convenient time for us. Once again, he tested the tap water, showed us the results, and provided a quote shortly after. His price is very reasonable.

RO System was installed in May 2016. Glenn and his installer came over on time. The installation was very clean and organized. They cleaned up after themselves. System has been running very good.

Fast forward to Oct 2017. I need to have a few filters replaced.
I contacted Glenn for a quote for these filters. Price is very reasonable. His store closes at 7pm. With my work hour and a baby, there is no way I could make it to the store before 7pm. It would have the be the weekend...But Glenn informed me that he can swing by my house to drop off the filters at night. When he arrived, even though he doesn't have to, he double checked the RO system and make sure everything is in working condition. He also gave me a few advises on how to replace the filters so I would not damage the system by accident.

Glenn went beyond my expectations to quote/install/service my RO system. I highly recommend him to anyone who is looking for a water system.

Our experience with Evan and the crew at Water Depot was a great one! Very professional.
From the very beginning Evan personally came by to test our water and show us the options available to us to help us get the best possible water treatment solution that worked within our budget.

The team at Water Depot were very prompt to organize an installation date, remove the old equipment and installed our new system.

We couldn't be happier, now we can't wait to wash our clothes, dishes and all else with our new water treatment system.