Sales Person says one thing, installer does another!
Had a Water Depot water softener installed. I was concerned about it being installed in front of house water shut-off. Sales person assured me installer would put it under stairwell where there was lots of room away from house water shut-off. After install the resin tank was installed in front of the water shut-off and water meter. After trying immediately after the install and over the years to have this install rectified, Water Depot has refused to come back and fix the problem and want to charge me for the plumbing required to fix the original problem they created. Also, there is no record of any of my phone calls or phone calls haven't been returned. Now my water shut-off needs to be replaced because its leaking and the City can't get at it due to the Water Softener. STAY AWAY from Water Depot!
- Approximate cost of services:
- $1,000.00