Exceeded expectations beyond imagination! Evgeng repaired my Bosch built-in fridge and seemed to care more deeply about doing a complete job than even I did as the owner. Provided an high level estimate upfront but disclosed that he couldn’t be confident he could solve it until he spent time disassembling the fridge to confirm the problem. Price was very reasonable (and consistent with the estimate), despite taking longer than expected to service as it was a complicated job to diagnose the issue. Left me his mobile number in case I experienced any issues after he left. When I did unexpectedly, he returned promptly the next day (weekend!) even though it could have waited until Monday, as he wanted to be sure I was happy and was worried I’d be without a functional fridge. Promptly resolved the issue, with a smile. Wow!
- Approximate cost of services:
- $250.00
- Company Response
Thank you Darryl for leaving us such a wonderful review, very happy to hear that our technician was able to provide you with an excellent experience. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to working with you again in the future.
ARNI Services