First time using an eavestrough cleaning company.
Great communication via text and phone but I wasn't available to be home when the work was carried out. It was early December and there had been some snow. Leaves and debris had frozen and I shared my concerns at cleaning them so late in the year. I was assured that all would be ok.
Following the job, there was quite a lot of superficial damage, in the way of dents, probably from the ladder, in my fairly recently installed eavestroughs.
In the Spring, they contacted me, soliciting for more work but I declined and expressed my concerns. They said they'd look into it but nothing transpired.
All in all, nice people but amateurish,
- Approximate cost of services:
- $230.00
- Company Response
Hi Barry, if you did work with us in the past and were promised a resolution, then it is unacceptable that it did not occur.
I cannot find any record of your complaint or discussion, so if you call us, we will make it a top priority to find a solution for you.