All Alex did was set up a cage with a can of tuna inside it. It literally took no more than 15 minutes. The trap never caught a racoon, but because the dilapidated animal trap was dysfunctional, the racoon enjoyed a complimentary tuna meal and was never caught. When I called to have the company come to collect the trap, they never came and subsequently never even responded. It's of no surprise considering they essentially walked away with the $560 they charged me for a can of tuna and a broken animal trap!!
BE FOREWARNED - Company policy states that you pay the fee whether the animal is caught or not.
Their contract also states that they will return within 7 days to remove the trap. (Clearly they don't honour this part of the contract when they provide you with a useless/broken trap that they are willing to leave behind).
I have never felt so violated from a 'service' in my life.
- Approximate cost of services:
- $560.00
- Company Response
Hi. I am sorry that this experience was bad for you.
We have always honoured our customer and our guarantee.
You can contact me directly and we can speak.
Looking forward to this
416-878-3733