Our GE Profile fridge started making loud clicking sounds, the temperature controls were showing the freezer and fridge numbers that were all over the place. Things were melting and refreezing etc. I called Gary (Customer Service) and I was surprised that I got an answer after about 3 rings. Other companies wanted me to leave a message and they would get back to me. Gary promised that we would have a technician over between noon and 4 that same day. What a relief! At 12:15 Garik, the technician arrived, pulled out the fridge, opened up the back and found that the main control circuit board was at fault. He placed an order then and said it should arrive in the next day or two. The following day Garik called at 4:00pm and said he could come over right away an install the board. I was surprised because the day was over but he said he could still come. Anyway, another issue was identified with the compressor relay once the board was replaced, he had a spare, fixed everything and did a fantastic job. I am very happy with the speed, efficiency, and technical competence of this company. Thank you Garik!!
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- Company Response
Thank you so much for sharing your positive review ! We truly appreciate you being a Certified Appliance Repair customer!
Customer Satisfaction Manager
Certified Appliance Repair
8 AM - 8 PM EVERY DAY