Casati Stone Inc

Countertops
Toronto ON M1S 1S3
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HomeStars  >  Countertops in North York  >  Casati Stone Inc  >  Kitchen Quartz countertop and backsplash
Krish
Krish
2 reviews Vaughan, ON
2/10

Kitchen Quartz countertop and backsplash

Pros:
1. Good price.
2. I was helped by Zain at the store, a helpful and a friendly guy. He helped me choose the right quartz for my kitchen.

Cons:
1. The people who came to my place to fix the countertop were very unprofessional. They dropped their heavy tooling(mallet) multiple times on my tile flooring. Am lucky there was no damage. That's the way they work.
2. I asked them to move my fridge and range away from the area of work repeatedly, yet they did not. They left a dent on my new fridge worth $2000.
3. They broke my existing kitchen faucet worth $190 without even asking me. They assumed I am going to change that as well.
4. They left my driveway very dirty with all the custom cutting they do. I wish they had cleaned up. I had to do it myself.
5. When I reached out to Zain after the job with my complaints, he promised that he would check with his team, but they never got back. Very disappointing!
6. There was a delay of 4 days from the day they initially promised for the job and that happened with just 1 day notice. They don't do re-plumbing work, range hood install and electrical work, even for additional cost. I had to reschedule my other contractors because of this and was charged more.

Being impressed by their price, I even recommend them to two of my friends who are also getting their kitchen done with them. That was a mistake. If I had to do this all over again; I would pay $1000 more and get a job done elsewhere. Keep away!

Approximate cost of services:
$3,800.00
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