Calgary Flooring Boutique

Floor Laying & Refinishing
Calgary AB T2G 3C1
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HomeStars  >  Floor Laying & Refinishing in Calgary  >  Calgary Flooring Boutique  >  Almost a perfect experience
John M in Calgary
John M in Calgary
6 reviews Calgary, AB
9/10

Almost a perfect experience

I had the floors replaced in my one-bedroom condo- I replaced laminate with carpet in my bedroom and living room, and vinyl tile in the kitchen and dining areas. CFB was one of three quotes I procured, and I decided on them because they were the best price and would move and return my furniture for the lowest fee. It took weeks to get the approval from my building management (that wasn't CFB's fault of course, just an annoyance) and then another almost-two weeks waiting for my chosen carpet to arrive, but when it did, Hudeyi booked me for three days after that arrival and I was thrilled that the crew arrived exactly on time. They did the job precisely as I'd requested and I'm very pleased. The only thing that was a bit disappointing is that the flooring wasn't cleaned afterwards, by which I mean there was a lot of dust and detritus on the tiles that I've had to clean off, and the carpet had a lot of stray fibres. But they did move my appliances back, my king-sized bed, my couch, everything was done as I'd hoped.

Approximate cost of services:
$6,700.00
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Company Response

Hello John,
We are sorry to hear that you are disappointed with CFB not cleaning your floors after the installation was completed.
Our installation team will ensure the workspace areas is always left clean. Please let us know if there’s anything else we can do to improve our service to you and other customers. We value and highly appreciate your feedback.