very poor customer service and the worst communication we have ever seen
- Approximate cost of services:
- $4,000.00
- Company Response
We are sorry for any delays to your project, and any communication issues. Our staff have been working extremely hard to meet the demands of our clients, which may have detracted from best communication as our teams work both on the tools & liaise with clients. I am happy the final product is to your satisfaction. I wish our experience together went better. Sometimes in our industry, being custom woodworking & finishing, we can experience changes to supply, manpower etc. that can affect turnover of projects. I can appreciate that you have a strong desire to provide a negative review, but I wish you would communicate directly to us and finding a solution, as opposed to deliberately seeking to reduce our chances of success by posting negative reviews. If there is anything I can do to make this experience better, please let me know.