Had a few levels of damaged chimney bricks replaced.
The chimney shifted / tilted after he removed a few layers.
He claimed it didn't move and it was solid as a rock.
The inside chimney liner had cracked, crushed and broken - he claimed that was the way it was when he took the bricks out.
Claimed he was trained (served his time) in Scotland, certified as a professional but his behavior and work is far from professional.
He left a mess, unfinished brick work looks real sloppy. He was suppose to come back and clean up but I haven't seen him or his assistant. He has refused to even discuss the problem. His email doesn't work and he will not return my calls or text.
I had the roof shingles replaced just a couple of weeks before he started work on the chimney. There is no doubt the chimney shifted since the flashing around the chimney no longer fits against the chimney and it visually looks like it has shifted. He has not accepted responsibility and refuses to talk to me.