Amar came out to look at my 4 year old LG washing machine which was making a thumping noise during the spin cycle. He first told me it was probably the main drum bearing. He then discovered that there was something in between the inside and outside drum. He took the machine covers off, poked around a bit but seemed to give up and was not able to remove the object. So I paid him for 2 hours labor and still have the thumping. My conclusion is that he probably did not want to spend the time fixing the problem. Kinda dissapointing for me.
- Approximate cost of services:
- $130.00
- Company Response
Hi, this is Amar and when I left your house I made your wife check if she can hear the thumping she said no and I also couldn't here it which means it was fixed and perfect in fact I turned the washer on 2 times and I checked Just in case if it made sound but no sound came. Also you could have called me first because I know what to do next and I could have told you if you called me, I told your wife to call be back if there are any problems, call me. I would be happy to come back and fix it.