Hyperion Electrical Industries

Electricians
Ottawa ON K4B 1J8
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Hyperion Electrical Industries
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Reviews for Hyperion Electrical Industries

Average customer rating:
10 10 (27 reviews)

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HomeStars in Ottawa
HomeStars in Ottawa
1 review Ottawa, ON
10/10

Change Electrical Panel, wiring for hot tub, install outdoor light and plug

This is my first review ever. The reason being I'm usually disappointed with companies that I hire.
Definitely not in this case!
With Hyperion Electrical Industries it was the complete opposite of my usual experience.
I met and got a quote from Shane and 1 week later and right on schedule they showed up as agreed.
I got several quotes and theirs was very competitive.
The work crew led by Rob was fantastic. They were on time, completed the work in a timely and professional manner and left zero mess behind.
Despite unforeseen issues with my electrical setup that caused them extra work, I paid what I was quoted, not a penny more. How refreshing to meet a company that keeps their word from A to Z with no surprises.
I'm happy that going forward instead of rolling the dice on unknown companies I can make 1 call to Shane and know that I'll be treated right.
Customer service at its very best.
Thanks Shane and Rob for a great experience.
I'd definitely recommend them for any work you need done.

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Company Response

Victor,

We get a lot of positive reviews but this is amazing.
I'm sorry about how you've been treated or taken advantage of in the past.

This is why I've started this company. To bring back a lost work standard and ethic that has been missing for so long.

Thank you so much for allowing us to help you with your project and we will continue to help. We are just a phone call or text away.

Best regards
Shane

Shawn in Saint John
Shawn in Saint John
1 review Ottawa, ON
10/10

The company you NEED to choose for a spa install

We contacted Hyperion for a Spa electrical installation. This was during a time, where social distancing and extra precautions were a must. We don’t have what I would call a simple setup, as we have a backup generator that also feeds into our electrical system.

Shane came the next day after our call and was able to provide a quote that fit our budget, and he made sure that all protective measures were followed.

Fast forward a week later (day after spa delivery) and his crew was hard at work to make sure the installation went smoothly and we could enjoy our new purchase in a timely fashion.

We are very happy that we chose Hyperion, and Shane has been a pleasure to work with. This will be our first call the next time we need electrical work done.

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Company Response

Thanks Shawn,

It wasn't all us. You knew what you wanted and you were organized. It made everything flow well. Again, thank you.

Shane

Q
Q
4 reviews Ottawa, ON
10/10

Electrical wiring and under cabinet lighting

My original request posted to HomeStars was to get an estimate for wall sconces to be installed in my bedroom. Within minutes, Shane wrote back to me. He answered all of my questions very professionally and within a short time, he was here giving me some options to work with that respected my budget and time constraints. At the moment, I'm still deciding on whether to proceed with that particular work, but not going ahead with it right now is not because of the proposals Shane laid out. There are other factors on my end.

In any case, I had other electrical issues with my unit. Mainly, the under cabinet lighting had not been working which was caused by water damages from the homebuilder, which required the kitchen to be completely gutted and re-done. Unfortunately, I must have not paid careful attention during my walk-through with the disaster restoration company after repairs were completed because the under cabinet lighting had not been working for the last couple of years when I had the condo rented out to tenants. Since moving in, I haven't been able to enjoy cooking because it's hard to see with barely any lighting (this place has poor lighting too). Shane came over and diagnosed the problem quickly and professionally, all with a good dose of humor. To put it diplomatically, the layout and design decision of my unit is super "interesting" (i.e. wiring where wiring shouldn't go; tight place with so much wasted space; lopsided kitchen island; among other things). I've had so many issues with this condo so far. And as I was chatting with Shane, he didn't charge me for the work. It's competent people with compassionate hearts, like Shane, that make these unprecedented times seem not so bad at all. 

I would not hesitate to recommend Hyperion Electrical Industries Inc. to anyone for any of their needs, regardless of electrical work. I can proudly say that this is another company that I'll be adding to my arsenal of experts that I can depend on. Thank you for resolving my problem Shane and thank you for the laughs! You made my day. :-)

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Company Response

I'm committed to all of my clients and enjoy creating new relationships.

Thank you Quan for allowing us to help you.

Best regards
Shane

Tim in Ottawa
Tim in Ottawa
0 reviews Ottawa, ON
10/10

Weekend Service Call

Yesterday (Friday) our dryer plug melted and scorched the plug. Without hesitation Shane got back to me immediately and set a Saturday appointment, which was great! I explained that currently we’re using the dryer everyday as my wife is a healthcare worker and needed washing everyday during COVID-19 outbreak! So professional, polite and very quick! I will definitely be using Shane for any future renovations as he also informed me of some minor fixes that may be needed down the road!

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Company Response

In times like this with the world upside down, all we can do is help one another with NO premium charges! It was a pleasure to meet you and help in what ever small way we could.

Thank you Tim.

Nadine in Ottawa
Nadine in Ottawa
0 reviews Ottawa, ON
10/10

2 AFCI breakers, 1 GFCI outlet & other wiring jobs

Shane and his team exceeded all our expectations! They are a highly skilled team of professionals who provide honest and quality work. They were punctual, explained the job thoroughly and answered all of our questions. The pricing for the job was more than fair and Shane is a pleasure to deal with. I would highly recommend Hyperion and would give them more stars if I could! Thanks again for the great work guys :)

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Company Response

Love the communication with you and certainly a pleasure.

Thank you Nadine and Sergio for allowing us in your home.

Richelle in Ottawa
Richelle in Ottawa
0 reviews , ON
10/10

Amazing work! Very professional.

We had Shane and his team install potlights in 2 rooms in our house. They look amazing. Very professional workers who obviously take great pride in their work. We will definitely go through them again for future work!

1 of 1 people found this review helpful.
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Company Response

Thank you, Richelle. We look forward in working with you on your next project.

Shane

Melanie D.
Melanie D.
0 reviews Ottawa, ON
10/10

Electrical outlet and pot light install

Rob, our electrician was extremely professional, knowledgeable, and friendly. He was sure to inform us every step of the way as to what he was doing so that there were no surprises in the end. We were extremely happy with the end result and will definitely be using them again for any future work.

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Company Response

Amazing people. Always a pleasure working with you.

Shane

mdleblanc
mdleblanc
1 review Ottawa, ON
10/10

Replaced two 100 amp breakers

Shane did not charge for an initial review of the problem but on re-occurrence his electrician showed up immediately and had the repairs completed in a couple of hours. Great service. Thanks.

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Company Response

I am happy we were able to find the issue. Could have ended up being a big problem. Happy to be of service.

Thank you Mike.

Peter in Ottawa
Peter in Ottawa
1 review Ottawa, ON
10/10

Over the Range Microwave Install - Great Job Hyperion!

We invited Shane and his team to install our over the range microwave and do the supporting electrical work. Although it was a challenging job (not without its surprises due to the configurations of our home), the team did excellent work in helping us make our kitchen even more functional. What I appreciated most was the clear and regular communication before, during, and after the work.

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Company Response

This job was certainly a challenge, however; it was a fantastic experience working with the two of you.
Thank you so much for your trust.

pokey613
pokey613
1 review Ottawa, ON
10/10

Great job, great people

Hired Hyperion to wire a dozen pot lights and an electric fireplace. The communication through the entire process was excellent. Shane made sure he understood what I wanted and was able to complete the job at a very good price. We were also under a tight timeline to get the work done and they were more than accommodating.
They did an excellent job, were clean and efficient. The fireplace posed a few challenges, but again, I was kept in the loop and they ensured that I was happy with the plan before going ahead.
I'd call them again without hesitation and HIGHLY recommend them.

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Company Response

We love hearing things like this! Thank you and appreciate your insight.

Best regards
Shane

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hyperion Electrical Industries

Our knowledgeable and courteous staff can manage all of your electrical needs. Conveniently located in the nation’s capital, we provide first-class electrical service anywhere in the Ottawa. Whether you are building a new home or renovating your existing home. Hyperion Electrical Industries is here to help.

CATEGORIES
Electricians
SERVICES
Ceiling Fan Installation / Maintenance Pot lights/lighting Home automation Electric Car Chargers Breakers and Fuses Code Corrections Outlets and Circuits Track and Accent Lighting Service Panel Upgrades High-Tech Troubleshooting Dedicated Computer Circuits Lighting Design Security & Landscape Lighting Surge Protectors Motors Exhaust Fans Electric Water Heaters Transformers Smoke Detectors Ground Fault Interrupt Circuits Appliance Circuits Hot Tubs and Spa wiring Install and maintaining generator backups
WEBSITE
http://hyperionelectrical.com
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Credit Cards, E-transfers, Cheques, Cash
LICENSES
ECA/ECRA# 7012523
MEMBERSHIPS
Certified Master Electricians, Electrical license
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$150
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year
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