Good initial contact, unsatisfactory planning, satisfactory execution.
- Approximate cost of services:
- $3,000.00
- Company Response
Good afternoon Jeff,
Our apologies that you felt like you were not a priority. This was certainly not the case.
The delay in your project was the inability to secure dates with Hydro to accommodate the work required. This has been an issue in a few projects since the strike.
Contact was made with them in a number of occasions, which did seem to speed up the process after speaking with a manager.
Once we received your "go ahead" thumbs up, we ordered the Generlink and received it within a week.
We take pride in servicing our clients and will continue to give the same transparency and work ethic on a daily basis.
Thank you for your business and we will be here for you, even if you have any questions in the future.
Best regards
Hyperion Electrical Ind.