Extel was very responsive to our initial quote request and very easy to work with for scheduling. Pricing was fair. Chris was knowledgeable and personable. He found a way to relocate our gas pipe for a new cooktop installation that saved time and money; he didn't just go ahead and do what we had asked, which would have been the wrong placement and solution. At a later service call, Chris and another technician came to install the cooktop. Work was efficient, mess was cleaned up. We just had to make sure that the placement of the pipe and connection was in the right place according to the cook top installation instructions. A bit more time could have been taken to be clear on that. Stove works great, we have access to a safety shut off as requested. Overall, an excellent company to work with.
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