Technology Gate

Computer Repairs and Support
Mississauga ON L5R 3H6
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68%

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Reviews for Technology Gate

Average customer rating:
8.5 10 (4 reviews)

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JoAnne in Toronto
JoAnne in Toronto
3 reviews Toronto, ON
4/10

Replace the drives on two Macbooks

I needed my Macbook drive replaced, and my friend's completely dead Macbook drive replaced. I spoke to about 8 people who had various price ranges for the drives and I learned a lot of information in regards to the correct drives needed.

On Homestar I had several responses in regards to an in-home service and I chose to go with Adam after he called me and sounded caring and professional.

We agreed that he would buy the drives and the extra RAM for my friend's computer. However, it took almost 30 days for the drives to arrive and therefore Adam to show up at our condo. Once at our place, he knew what he was doing and installed both drives, cloned and upgraded my friend's computer to High Sierra. However, he couldn't install the RAM because he said he brought the wrong kind of RAM for her computer. He cloned my drive, and was also supposed to upgrade my computer to Mojave. The process was taking a while so he took a break and went to the Bay to get some jewellery for his wife.

Things still were not finished with my computer, so he said he would be back the next day with the RAM, and to finish upgrading my computer. He even left his cloning stuff at our place.

The next day he didn't show up and I texted him. He said he had an emergency and couldn't come that whole weekend. I also had to work night shifts and for a whole week would not have been able to reschedule. After 10 days we made another appointment. This brought us to just after Valentine's day. Adam texted to confirm the next day appointment. On the day of the appointment, he did not show up. I texted him and he said had a family emergency...again!

At this point I decided not to continue using Adam. I had finished upgrading to Mojave myself. My friend also chose not to upgrade the RAM. I discussed payment for the drives and asked for receipts for the cost of the drives. Labour for what he had already done was priced at $150. However, Adam was only able to provide a receipt for one of the drives, and couldn't produce one for the other Macbook. He sent us various links to how much a drive for my friend's MacBook should cost, but for all we know he could have gotten the drive out of an old Macbook and put it in hers. Although he had brought the boxes for the drives, they had no price on them.

Long story short, Adam does know what he is doing, but is very unprofessional in how he goes about it.

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Company Response

Thank you

Dale
Dale
1 review Mississauga, ON
10/10

Apple MacBook repair

Service tech was polite and friendly and knew his technology.
He also took the time to try to fix and operating system bug that came with Apples lastest OS X.
Would call again with reservation.

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Company Response

Thank you Dale...

Steve in Toronto
Steve in Toronto
1 review Toronto, ON
10/10

Ethernet Card Issues

My Ethernet card was not working to connect to the Internet. I was provided with a quote to check the software and for hardware replacement if necessary.

They checked the system thoroughly and were able to determine that a new card was not necessary and they were able to fix the existing one. They also verified that everything was working perfectly.

Friendly service and looking to do what's best for the customer. Hopefully I don't need to use Tech Gate again, but if I have any computer problems going forward, they will be the first call I make.

Highly recommended!

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Company Response

Thank you Steve for this review. usually, we consider our customers as friends as well.

temitope s.
temitope s.
1 review Toronto, ON

First Review

10/10

HP Spectre laptop

I needed to buy a windows laptop to replace my ailing MacBook. I found orwa's advert online and I reached out to him. He is a thoroughbred professional and the product as described was what I got and much more. His attitude, drive and customer service is absolutely fantastic. If you want prompt, efficient and reliable service at an extremely affordable cost, he is the man.

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Company Response

Thank you Tope. Really you are one of my best customers.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Technology Gate

Welcome Technology Gate. We offer both commercial and residential services.

CATEGORIES
Computer Repairs and Support
WRITTEN CONTRACT
Yes
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