Backyard, sidewalk, porch and driveway
Horrible company!
We decided to get our backyard done last year summer and I found this company. We got in touch he sent me pics came over and said he only had a slot available but had to decide now. Given how busy everyone was we decided to give this small company a chance since the reviews were good etc. Anyway the project started things are going ok I’m taking care of the crew etc... then I slowly began to realise that they were rushing through things and had to keep asking them to fix stuff which got done etc... anyway we got our backyard done they planted my shrubs wrong and they does so $600 loss partly because they dumped gravel/sand mix under the top soil which I had to get someone to fix. Next I start chasing them to do the front they come after almost 2-4 weeks of chasing.... and again rushing to finish the work, it’s our first project and I’m assuming these guys know their work until some people start pointing out faults. Then the and front is done but he says I’m busy will finish porch in Aug end Sept we said fine. Again we start chasing him he then sends his crew after almost 4-6 weeks delay who start cutting the slabs for the porch and leave the work unfinished saying they’ll come back tomorrow and that was the last time we saw those guys. The owner Rawi later said he was going to send some other people because his crew was unable to finish the job etc... that day never came and our porch is still unfinished as well as all the last minute filling of gaps etc. Oh and Rawi took 2000 dollars from us saying that if the job is unfinished he’ll pay us back the money and take the material. Within 6 months of the job done the tiles have started to sink the front is still a mess. So if you want to save yourself money and headache DO NOT go with this company! I’m attaching the pics of the horrible unfinished job they did so you can see it for yourselves.
- Approximate cost of services:
- $50,000.00
- Company Response
Dear Madam,
We’re sorry to hear that you were not happy with the work we performed at your residence. We pride ourselves on our work and over the course of 10 years, we’ve built up a long list of satisfied clients. We rely heavily on word-of-mouth business and we maintain our relationships with past clients. As you know, winter conditions can be harsh and sometimes we need to return to make corrections and adjust the landscape. COVID greatly affected our ability to complete our tasks in a safe and timely fashion however, we would still like the opportunity to correct any outstanding issues you may have. Please let us know how you would like us to proceed.