Alpha Tech

Appliance Repair
Innisfil ON L9S 1Z8
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92%

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Reviews for Alpha Tech

Average customer rating:
9.6 10 (36 reviews)

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Rae
Rae
1 review Toronto, ON
3/10

Fridge repair lasted only 6 weeks

We contacted alpha tech at the end of July about our fridge, which wasn't cooling. The technician charged us over $400 without providing an invoice breaking down the cost of parts vs labour. Having spoken with others about similar jobs it seems we may have been over charged.

Despite the technician's insistence that this would be a long-term fix the same problem with the fridge recurred only 6 weeks later. They only guarantee work for a month, so we are in the same position as we were in late July but out almost $500 for the cost of repair + taxes. I would strongly dissuade anyone from going to Alpha Tech.

Update: After posting this review the company contacted me offering to re-do the repair at no cost. We decided to purchase a new fridge anyway so I can't comment on the quality of that work, but I've amended my review to reflect this new information.

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Huu
Huu
1 review Vaughan, ON
10/10

Samsung Washer repair .

Ariel is a reliable and responsible for his work. He came and fixed my washer in my home Woodbridge area, he finished job with his high responsibility and gave a good satisfaction work.

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Company Response

Thank you Huu the team here at Alpha Tech Appliance is thrilled to hear such good feedback! Thank you so much. We are glad that you had a pleasant experience. We look forward to work with you in the future!

Douglas in Deep River
Douglas in Deep River
0 reviews Toronto, ON
8/10

Refrigerator

There was a misunderstanding of what was wrong with my refrigerator but the company is going to refund me my money which makes me very happy so I will be giving this company a good review

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Company Response

Thank you so much for your feedback Douglas and we are so happy we were able to come to a resolution you are satisfied with. Your feedback helps us grow as a company and better understand how we can do better in the future!

We do hope we can help serve you in the future!

Alpha Tech Appliance Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher repari

Ariel was courteous, on time, and effective. He was clear about possible problems and options. He explained the options and the plan for repair clearly. We understand our next steps and appreciated the help and explanations.

0 of 1 people found this review helpful.
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Company Response

Thank you so much for you’re kind words.
We are glad that you had a pleasant experience. The team here at Alpha Tech Appliance is thrilled to hear such good feedback! Thank you so much. We look forward to work with you in the future!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fixed within an hour of making the call

Ari from Alpha Tech came to fix our stove right away. It was so impressive how efficient and professional he was. Friendly, too. Good price ... problem solved within an hour!

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Company Response

The team here at Alpha Tech Appliance is thrilled to hear such good feedback! Thank you so much. We look forward to work with you in the future!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dryer repair

This was a great experience, I called this morning, they were here early afternoon, the dryer is working perfectly now.
Pleasant and clear explanation of what was wrong and a good solution to fix it.

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Company Response

The team here at Alpha Tech Appliance is thrilled to hear such good feedback! Thank you so much! We look forward to work with you in the future!

Emma
Emma
0 reviews Richmond Hill, ON
10/10

Stacked Dryer Repair

I posted about my condo stracked washer/dryer issue (would not spin) on HomeStars and received an e-mail and phone call within a few minutes. Brittany was lovely on the phone and coordinated service to arrive on the same day as the call. Ariel texted me when he was on the way, and was prompt, knowledgeable, and efficient. He had all of the parts with him, and worked quickly and effectively. Ariel advised us of the dryer issues and showed us the parts that were broken. (He gave us some usage tips for future as well.) I would highly recommend his services. Fast, and reliable. Very impressed with both Brittany and Airel.

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Company Response

it was a pleasure to provide a service for you . thank you for your recent business .

Tara
Tara
10 reviews Toronto, ON
10/10

Dryer Repair

I posted my repair request to Homestars on a Sunday evening and had a response from Alpha Tech within an hour. We were able to get a service visit within 24 hours of our discussions. Ariel had the problem diagnosed very quickly and all parts were available on his truck. The fix was done quickly and he borrowed our vacuum cleaner to make sure that he left everything spick and span. We highly recommend Ariel and will use Alpha Tech again!

1 of 1 people found this review helpful.
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Company Response

Thank you so much for you’re kind words.
We are glad that you had a pleasant experience. The team here at Alpha Tech Appliance is thrilled to hear such good feedback! Thank you so much. We look forward to work with you in the future!

Private User
Private User
Private User reviews Toronto, ON
10/10

Dryer Repair

Ariel and his team were a pleasure to work with. He was friendly, thoughtful and thorough, and took the time to explain the work being performed. He didn't hesitate to return to address a small lingering issue, and worked quickly during each visit. Would happily turn to Alpha Tech again for any future service or repair needs.

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Company Response

it was a pleasure to provide you a service thank you

Patricia in Toronto
Patricia in Toronto
0 reviews Toronto, ON
10/10

Washer would not drain and was rattling

I googled washer repair in Etobicoke and was pleased to find this super quick service! I called at 10am and our technician Ariel texted us a 30 mins ahead of time and arrived by 12pm. By 1:30pm our washer drain was fixed! Ariel is quick, efficient and knowledgeable. Priced upfront and reasonable prices ($390 for a complicated repair). He had the foresight to order parts ahead of the city lockdown and was well-equipped to meet our needs the day of. Lucky for us, he had a brand new drain pump and saved us $$$ to replace our washer. He cleaned up after himself as well, would highly recommend Ariel to anyone!

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Company Response

Patricia, thank you so much for your feedback ! It was a pleasure to serve you, and we are so grateful for your business !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alpha Tech

At Alpha Tech Appliance Repair, we provide appliance repair and installation to customers who expect high-end repair service within a strict time frame for a reasonable price. We employ certified and experienced appliance technicians and carefully sourced appliance parts on every job. Where some service providers might cut corners, we are determined to follow through with a dedication to excellence that impresses our clients every time. Our many positive reviews are a testament to our respect and care for the clients we work with. So, if you’re looking for reliable, professional appliance repair service, look no further.

Alpha Tech Appliance is proud to offer appliance repair services to homeowners around Toronto. With years of experience and a dedicated team of professionals, Alpha Tech appliance provides appliance repair for a variety of home appliances. When an appliance in your home breaks it can affect your daily routine, your meals and your life in general. Our appliance technicians are trained in oven repair, stove repair, refrigerator repair, dishwasher repair, washer repair, and dryer repair.

But why choose us for your appliance repair needs in Toronto? Our team of appliance technicians are highly trained and use only the most high-quality tools and parts for your repair service.

We look forward to serving you!

CATEGORIES
Appliance Repair
SERVICES
Refrigerator Repair & Installation, Refrigerator servicing, Ice-maker repair, defrosting service Dishwasher Repair & installation, Dishwasher drain service Stove/Oven Repair & Installation (Including gas stoves) Microwave Repair & Installation Washer Repair & Installation, Washer servicing, mold & pump inspections Dryer Repair & Installation, dryer servicing & lint line inspections & cleaning to fire prevention standards Hood Range Repair & Installation
BRANDS
KitchenAid, Frigidaire, LG, GE, Samsung, Ariston, Kenmore, Maytag, Whirlpool, Electrolux, Thermador, Bosch, Gibson, Sub-Zero, Wolfe, Asko, Decor
WEBSITE
https://alphatechappliance.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, Credit, E-Transfer
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 month warranty on labour, 3 months warranty on all parts
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.