First, let's start with the fact that the company drove their trucks on my grass to get to the back of the house. I have septic so this is a no-no. I told them to remove their vehicles and they were like we know what we are doing...clearly you don't. I received a quote of $1,200 for $2 per sq ft. via message. When they came in the morning my husband told them to remeasure to ensure the $1,200 is accurate. They came back and said it's $2,000 because we have some stones there and it's more work. I picture of the area was provided before we received the initial quote. When I came home from work, after they were halfway through, they said we miscalculated and we need another $800. I said, NO, this is not what was agreed, how can you miscalculate $2x the square footage. I've measured myself and the square footage is what you quoted initially. I said if you miscalculated how come you have enough sod? He said oh, this was for another customer. I acted stupid too and didn't respond because sod is supposed to pick up fresh in the morning so why would you have extra 400 sq ft laying around?? After a few days, the sod started to become brown I called and she said you are not watering it. I said I water the grass in the morning and at night everyday as instructed. She started getting rude and said how you didn't pay for me to water it. I said listen, I'm not going to argue with you I paid $2K for installation so please come fix it it. She said after two weeks, I'll come if it's still brown.
Im a reasonable person, so I said ok no problem. Two weeks came and then I noticed the weeds are coming in from what was originally there. They didnt clean out the weeds like the were suppose to. First I messaged her on Friday and she didnt respond. So I called her today and she hung up the phone and said NOT MY PROBLEM.
PEOPLE DONT WALK FROM THIS COMPANYRUN.
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