nice clean ladies but bad management
The ladies Danielle and Gina came about 10 minutes before the time and started preparing. But They could not finish the cleaning of my house due to bad management. Basically, I originally got booked for 4 hours, but I confirmed with Margaret, if they can extend the time if 4 hours is not enough, and she said it's hourly based, so I can take whatever It needs to get the work done. However, Danielle and Gina was told my house only booked for 3 hours, and they got booked for another job after mine, so during the cleaning, they were trying to communicate with the company, but they could only get 2 extra hours to do my house, and they had to leave my house without finishing cleaning. Would not recommend this company and will not use them for a second time.
- Approximate cost of services:
- $250.00
- Company Response
i am sorry carol but this was a job that took longer than we were booked for the girls were booked for 3 to 3.5 hours and i accomdated 2 extra hours. but they had another house to do that afternoon.
I was unable to reach the other client to reschedule them so they had to leave your home..I am sorry if you thought it was bad management but If they did not have another house and i was able to reach the other client to reschedule them they could have stayed as long as needed..