Nordik Windows And Doors

Windows & Doors Installation & Service
Mississauga ON L4W 2N3
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Reviews for Nordik Windows And Doors

Average customer rating:
8.3 10 (1463 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
1/10

Do not work with Nordik. Bad product, worse company.

Do not under any circumstances trust Nordik with your doors and windows. This is a low quality product offered by a company which does not standby its own warranty. The process of working with this company has been an absolute nightmare with 7 windows and two doors taking over 1.5 years and 7 installations attempts to install in a mediocre manner. Elements of the doors and windows broke within 3 months of install and when we call for service, the calls are simply not returned or actioned. Outstanding repairs have now stretched over a year with no action by Nordik.

Nordik is an untrustworthy outfit and I would caution any homeowners or builders to spend their money elsewhere.

Cheap product
Disorganized fabrication
Poor installation
No customer service
No employee consistency
No warranty.

Choose any other window supplier.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for taking the time to share your feedback. We sincerely apologize for the frustrations you've encountered during your experience with us. We fully understand how the delays and repeated installation attempts have caused you inconvenience, and we regret not meeting your expectations.

Since you first worked with us, Nordik has gone through significant growth and changes to improve our service, and we are truly sorry that your project was affected during this period. We stand by the quality of our products and the integrity of our warranty, and we’re committed to ensuring that any outstanding issues, including those with your patio door, are resolved to your satisfaction.

If there are any other concerns with your windows or doors, we want to address them as quickly as possible. Please reach out directly so we can prioritize a solution. We are dedicated to providing the service and product experience you deserve, now and in the future.

Raj
Raj
2 reviews Mississauga, ON
10/10

Fix Broken Screen

Andy, the technician was very professional. Called me an hour before coming. Arrived on time and performed and excellent job replacing the defective part. Thanks Nordik.

Approximate cost of services:
$10.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your kind words! We’re delighted to hear our technician provided such a professional and timely experience. It's great to know he kept you informed, arrived on time, and delivered excellent service in replacing the defective part. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your positive experience. Thanks for choosing Nordik—we’re always here if you need anything in the future!

I’m happy to still be here!
I’m happy to still be here!
1 review Barrie, ON
9/10

All windows and patio door

First l get the patio door, mature guy carrying the light end, his daughter got the heavy part. They had my old door out the new one put in less than an hour. Amazing. Next 3 Serbian guys show up with the 4 windows and had them all put in less than 2 hours. Big guys 6ft3, 6ft4, 6ft5, l kid you not, well anyway, l had to phone for adjustments on everything. Now comes the best part, a guy named luc, he went around adjusting this and that, replacing rollers on the door. He made a couple of visits, now all windows and the door work perfectly, couldnt be happier, you should make sure to keep luc around, that young man is great at his job.

Approximate cost of services:
$9,500.00
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Company Response

Thank you so much for all of your fantastic feedback! We're thrilled to hear that the installation teams impressed you with their speed and efficiency, and we're especially grateful for the shout-out to Luc. We're definitely keeping him around—he’s a valuable part of our team, and we're glad he was able to make everything perfect for you. We truly appreciate your kind words and your trust in Nordik!

richpiper
richpiper
1 review Welland, ON
8/10

WINDOWS

The installation was flawless. 13 windows completed in one day. Was very impressed.

There was a couple of issues with the windows. That said, they sent out a technician the day after I reported the issues.

So far I have no reason to believe they do not stand by their product, although I believe first time quality could be improved at the factory level IMO.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for your feedback! We're glad to hear the installation went smoothly, and we appreciate your understanding as we work to resolve the issues with your windows. We’ve received the technician’s report and will be following up with a resolution shortly. Thank you for your patience, and rest assured, we stand by our products and are committed to ensuring everything is up to your satisfaction now and for the next 25 years.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Windows

Goran was very professional, clean and courteous.
Would strongly recommend Nordic for your next window project

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your recommendation! We're glad to hear that Goran's professionalism and attention to detail stood out. It means a lot to us that you'd recommend Nordik for future window projects. We appreciate your support!

Private User
Private User
Private User reviews Hamilton, ON
0/10

False Promises, unprofessional, and poor communication

Salesman would lure you with a fantastic processing time of 6-8 weeks but on the contract it said "Estimated number of weeks to installation: 8 to 10, from the signature date". Please be aware of that the company will look for every opportunity to make you correct some mistakes that they made in order to buy more time to produce the customize door. I would not recommend this company unless you are out of options. We had a very unpleasant experience with this company. The sale person was lack of communication skills, the guy Christ who was escalated to called himself "hotdog that you can get to talk to" was also rude and unprofessional... They admitted the mistake they have made, and showed 0 intention to re solve the problem.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

We're sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide clear communication and timely service to all our customers, and it's concerning to hear that we fell short in your case. Please reach out to our team directly so we can better understand the situation and work towards a resolution. We truly value your feedback and want to make this right.

Private User
Private User
Private User reviews Old Toronto, ON
8/10

Windows replacement

I had very good experiences with Consumers Choice before and called them again to upgrade some more of my old house. I happened that Nordik bought the previous company I used to deal with so sign the contract with the new company.
Although not cheap, the overall quality is just fine.
The installation was on time but had a problem after operating one of the casement windows.
I have to call for service and the problem was solved.
Since the review is for the company Im giving 8 points out of 10.
For the technician who came to solve the problem I can give him the 10 points. He came during the time frame, found the problem and quickly fixed it.
Since the warranty is for 25 years I hope I dont have to call for service again.

Approximate cost of services:
$4,500.00
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Company Response

Thank you for giving us the opportunity to work with you on your window replacement. We appreciate your understanding regarding the follow-up service and are glad to hear that our technician resolved the issue promptly. Our 25-year warranty is designed to address any unexpected issues, and we’re here to assist you whenever needed. We fully stand behind our products and workmanship, and you can count on us for support throughout the warranty period. Thank you for your feedback and for choosing Nordik!

jeffjangus
jeffjangus
1 review Port McNicoll, ON
10/10

All windows and Doors

Fantastic service from the sales rep to the installers. I would strongly recommend Jen she knows her products and Walter and Georgey were fast efficient and treated my home like there own.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for the fantastic feedback! We're thrilled to hear that you had a great experience from start to finish. Jen, Walter, and Georgi are truly valued members of our team, and it's wonderful to know they made a positive impression. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Thank you for choosing Nordik!

Private User
Private User
Private User reviews Puslinch, ON
10/10

Windows

They were efficient and professional and we are thrilled with the end result. We would recommend them if you are looking to have your windows replaced.

Approximate cost of services:
$21,000.00
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Company Response

Thank you for your kind words! We're delighted to hear that you’re thrilled with the end result and found our team efficient and professional. Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need anything in the future, we’re here to help!

Rishi
Rishi
2 reviews Mississauga, ON
10/10

Windows and Patio Door

Great work from Mike and Maya - showed up on time, fixed one existing issue and installed the new window and patio door.
Friendly crew, cleaned up everything after job was completed.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your kind words! We're thrilled to hear that our installers provided great service, arriving on time and addressing all of your needs. It's wonderful to know that they were friendly and left your space clean and tidy. We'll be sure to pass along your compliments to them. If there's anything else we can assist you with, please let us know!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nordik Windows And Doors

What’s it like choosing Nordik Windows for your home? It’s like a cold lemonade on a hot day, a perfect score in your golf game, or a hot cup of coffee first thing in the morning: complete satisfaction.

At Nordik Windows, we strive to be ahead of the curve when it comes to the latest and greatest in window and door technology. So, if you’re ready to give your home the upgrade it deserves, you’ve come to the right place.

Providing you with the best of the best in windows and doors has been Nordik’s passion for over 40 years. Home is where the heart is and we want you to feel like family, which is why we provide a 360-customer experience: manufacturing, installation, servicing, and one of the best warranties in the industry.

Proudly serving the Greater Toronto and Hamilton Area and beyond.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Replacement windows, entry doors, sliding patio doors
SERVICES
Window Replacement Our own RevoCell microcellular PVC windows are top-rated by Energy Star®, and have been specifically designed for the Canadian climate extremes. Door Replacement Our doors are modern and fully customizable. They are 100% Canadian-made and covered by our industry-leading 'No-Bull' Warranty for 25 years straight.
SPECIALITIES
We're a full-service window and door replacement company: we manufacture, we install, and we service.
WEBSITE
https://nordik.com
YEAR ESTABLISHED
1982
PAYMENT METHOD
ALL Major Payment types Accepted. Financing Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Our warranty is simple and it’s comprehensive — it covers products, installation and service, for 25 years straight. No excuses, no exemptions, and no fine print.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.