Nordik Windows And Doors

It was time for our windows to be replaced and I had gotten in contact with David who was really knowledgeable and helpful with the process of knowing what to get and what I wanted as a customer. I have to say the windows are absolutely fantastic and made a huge difference in retaining heat, specially in one of our rooms over the garage. It was like night and day with the amount of difference it made. Ive recommended a few neighbors to this company and 2 of them are already going ahead with purchasing products from them. I have to say the gentleman who installed ny windows were professional and detailed with installation. Now our next step is buying a Front door through them. I am really pleased

We hired Nordik to install a new patio sliding glass door. We were impressed with the rep that came to give us a quote and booked the install. I would have given this co a 5 star rating if it weren't for the last minute cancel of our install the night before due to an installer not being available. It was pushed out a week later. The morning of we were told that the installer did not show up and they were going to try and get another crew to do it. I was very happy to learn that they did and we had the door installed that day. Jennifer, Vince and Chris were very professional. They did a great job and left the site tidy. We were very happy with the end result.

I've used Consumer Choice twice times before. They have replaced my door, and screen door and I figured I had one more job to do that I could afford to do before putting my house for sale.
I contacted them in February only to find that Nordik Windows took over Consumer's Choice and the rep I usually dealt with and who was timely had "moved on". Not overly happy about this but I considered it a single red flag and to ignore it.
The new rep that came to the house was good and timely and courteous. The quote came in as discussed and I paid in full as I wanted to make sure there were no excuses to delays.
Finally in April, I decided to start contacting them to find out where things were and apparently only one call was made to me and a voice message left (which I never got). I contacted the sales rep via email and voice mail. I even called their office and left the person in charge of my install a voice mail without a call back. After three days (of emails to the sales rep) I finally got an email (not even a phone call) that there were "several" calls made to me and I should call the office to schedule the install.
I called the home office and finally got the rep responsible for the install who then proceeded to tell me that I can schedule a tentative install date even though I paid in full in February and it's now April. Apparently I've ordered a "special" glass that needs their partner to update the manufacturing timeline.

Yup, RED flags galore. Under communicative, under delivering window manufacturer who claims that service is their #1 priority (on their website). I just hope my installers are going to be decent like the previous ones as I'm not going to use Nordik Window or its partner companies (Beverley Hills Windows and Door, Northern Comfort Windows and Doors, Verdun Windows and doors) again. What a shame as I really enjoyed my last two installs and paid the premium for the service.

Nordik windows website mantra:
No Middleman.
No delays. No extra fees. No excuses. At Nordik you're dealing directly with the manufacturer. You get factory-direct pricing and you also receive factory-direct service on your custom-built windows and doors.

We did our research and felt Nordik had the best product on the market and were competitively priced. Our salesperson (David) was very helpful and knowledgeable in helping us to design window configurations that maximized the view of the ravine behind us. We ordered 6 large windows, 4 smaller windows and double entry doors. 3 of the large windows were 300-400 pounds each. We were very impressed with the professionalism of our installation crew (Vince, Jennifer, Chris) and the quality of their workmanship. Unlike other stories we'd heard from friends, there was very little noise and no mess, they cleaned up everything, were pleasant to work with and we are so pleased with the quality and style of the windows and installation. We highly recommend the Nordik product and this installation crew.

I had my front door and Patio door installed by two very skilled efficient installers , Merab and Beka . They were very neat and tidy , they cleaned up all the mess . I,m very happy with my new doors. I will recommend them to anyone.

Extremely disappointing - windows are nice but still waiting for the entry door - latest timeline is six months and counting for a standard door from placement of order! Pack your patience if you order from this company.

So pleased with the Nordik Windows and Doors service from David. I've been a long service customer, working through replacing all my doors and windows, and I'm exceptionally pleased with the attention and choices offered. David introduced some new products and features that I'm excited to see in my next new replacement door.

Sales associate David was very quick to return my calls and address all my concerns. Liked the fact that he followed up from initial consult to delivery, and was very personable.

I needed windows and David came to price them. He was approachable and fair in his pricing. The work was well done and he delivered. As did Nordik overall. We juggle the weather and I was in constant contact with your office, or below installers will be followed through and painful. What a difference the windows have made to our home on the peace of mind and quiet, as well as the warmth of our home

Great value for money. Customer service is excellent. Installers are very professional. Jennifer, Mike and Brian installed the windows perfectly. They are very courteous and provided professional advises on the install. I am very satisfied on how the windows are installed. I'm looking forward to their next visit to install the remaining items. The product itself exceeded my expectations. The inside temperature is very noticeable. I'm really happy for my decision. I recommend the product if you really want the most value for your money.