Nordik Windows And Doors

Nordik makes a nice window with a good warranty. They stand behind their customer service values. The office staff were professional and helpful. The installers did a good job. I did have some issues but they were resolved quickly. The Installation Manager came out and inspected the job to ensure I was happy. I have several more windows requiring replacement and I will sign up with Nordik again. I do recommend this company not only for their windows but for their customer service.

I’m really satisfied how everything has been done. The installers and the follow up person today did a wonderful job. We’re very happy.
Thank you very much. Can’t wait to get the other windows done

Love all the new windows and doors!
Gorgeous products and great service.
Daniel came yesterday to fix a small issue - he’s incredibly professional, pleasant, talented and efficient!
Great experience!
I would highly recommend this company.

James at Nordik came to correct a 2 faulty screen installations - he took care of the problem within 5 minutes. Very fast service. He's very friendly and courteous. Highly recommend...

Selected Nordic after considering three suppliers.
Very very pleased....product excellent and installers did a great job better than I expected even. Highly recommend the company to anyone great job well done

We met with a Nordik salesperson in March, 2019. We were able to get a quote on the spot, and compared to other companies we met with, it was one of the better quotes we received. Based on Nordik's thinner window design, we chose to go with them.

A few weeks later, someone came to take measurements, which was a really quick and easy visit.

Approximately 4 months later, the windows were ready for installation. We had been told it should be a 1-day job to get everything done. It ended up taking 2 days, however, the work the crew did was great and we are really happy with the end results.

There were a few challenges along the way - one day the crew was unable to find parking for their truck and left. (We live in downtown Toronto where parking is limited.) On another day they didn't come at all.

We spoke with the team in the office about these challenges and they were apologetic and understood our frustrations. I appreciated their quick responses when I reached out to them.

All that being said, the windows look awesome and are a huge improvement for us. We've already had some neighbours comment on how great they look as well. We're looking forward to the benefits new, properly insulated windows will have on our home and we've also noticed a difference in noise reduction.

The crew that did the install were careful not to make a mess in the home and did a thorough job making sure it all looked good. We were really pleased with their work.

We had four sliders installed in our house. There were areas of work that were not completed by the installers. However, these concerns were quickly addressed by the Installation Supervisor, Nick, and technician, James. Both men were polite and customer service attentive as was the sales representative, Stefan, who followed up my concerns with his colleagues.

We wanted to replace all the windows and the Patio door. We decided to go with Nordik because of their excellent reviews on Homestars.

The experience was completely professional from the start to finish. Chris came to give us a quote and worked to beat the previous quote we had been given by a competitor. His advice on window placement and type was invaluable. The installers came at the time quoted and finished 10 windows and a Patio door within a single day. They cleaned up after themselves and we have only good things to say about the quality of their work.

I would be happy to recommend Nordik for any window replacement job.

Do not use this company. They have threaten to send my contact to a collection agency even though the job hasn’t been completed and no invoice have been sent. I have a dispute over a style of door they want to give me even though i didn’t order that style. I have already paid for all the windows and was waiting for them to install three doors. They have installed one door and want me to pay for three door. I refuse to pay for door that haven’t been installed. They have taken five months to install nine windows and one door. They got the measurement for two of my windows wrong and had to remanufacture one and adjust one on site. They have postponed dates for installation three times , one the same day they were due to come. I have had to be available six times for three appointments. Complete waste of my time.

Everyone involved in this purchase was terrific.
The sales rep (Luka) was knowledgeable and personable...and no pressure! He patiently explained the needed criteria to consider for the door.
The instillation team (misplaced names) was polite, efficient and so proficient checking to make sure everything was in perfect order before leaving. They installed the hardware and cleaned up all the remnants of the old door and storm.
Thanks again Nordik! I have no qualms recommending you to anyone.