I recently had dust from renovations in a nearby unit come through the air ventilation system of my apartment and cover all of my belongings. I have lung disease so I knew it was a health risk to be in the space like this but also a risk to clean it myself. I looked through listings of cleaning companies and started calling/emailing them one by one. Many did not answer, took too long to answer, did not offer some of the services I needed, or were not available soon enough. When I called Master Kleen Bill answered immediately and I described my situation and he said they could help right away. We switched to text so I could ask a few questions and send photos of the space. They gave me a quote immediately and we talked through some of the customization that I needed to deal with this specific scenario. They were able to come that afternoon. Bill arrived with two others (Emily and Jonathan) and all of their supplies. I gave a quick tour and described some of my anxieties and he listened with care and assured me they could take care of it. I left to go have coffee close by and within 1.5 hours they called to say they were nearly finished so I could start making my way back. When I arrived I was so pleased with the work. They actually got the dust off everything - my walls, my floors, all of my delicate and fragile belongings. I also left my two nervous cats in the unit during this time and when I came back they weren't hiding which shows that they felt comfortable and safe with them in the unit which is really important to me. I have severe scent allergies too so I was happy that they didn't use any products that compromised my health even further. I was so impressed with their work, demeanor, and professionalism after what was a really terrible experience for my health. As a former housekeeper I've always cleaned my apartment on my own but I was so pleased with the work that it has made me consider booking these services regularly. I highly recommend this company.
- Company Response
Hi Mallory, Thank you !! I appreciate you taking the time to make this great review and hire us. We really appreciate you and your support !! I'm honoured you will use us again.
Thank you. Bill