Ruined by bad ownership and management
This business has recently been ruined by bad ownership and management. I had my gutters replaced in May 2021. As the engagement progressed, it was shared with me that the installers no longer worked for Complete Gutters (it was insinuated that they were fired) and that the job would be subcontracted. Office staff were also subsequently let go. These actions led to a myriad of problems, including: installation crew did not show for the job date, my property was left littered with screws and nails that were not cleaned up for over a week, deficient workmanship (e.g. Leaking corners on new work), and project delays and extensions. My gutters are still not complete, and ownership has not demonstrated a professional interest in resolving the outstanding issues as evidenced by their lack of: proactive communication, a sense of urgency and integrity to their word.
- Approximate cost of services:
- $2,800.00