Hot Rod Drain Service Ltd.

Drain Services
Calgary AB T2P 3S1
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Drain Services
Hot Rod Drain Service Ltd.
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90%

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Reviews by rating (past 12 months)

Reviews for Hot Rod Drain Service Ltd.

Average customer rating:
10 10 (9 reviews)

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Dave in Calgary
Dave in Calgary
7 reviews Calgary, AB
10/10

Incredible Service

Wow. I got myself into a bit of a panic after seeing puddles of water downstairs after my daughter's bath. Saw Noel from Hot Rod was local and sent him a message not expecting a quick reply at 9PM in the evening. He answered immediately and offered to get on a call. Over the next 30mins he helped me troubleshoot the problem and even suggested some easy fixes I could do myself. He did not even charge for the service, rarely do you see this kind of generosity and kindness.

Beyond impressed. This is a guy you can trust! Highly recommended, will be back again.

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Company Response

Hi David, thanks for reviewing your experience with my service. I am happy we were able to troubleshoot a possible solution over the phone for the bathtub leak in your Calgary home. Also, it isn't often a client chooses to review on different platforms so your time and effort are much appreciated. Thanks!

Rebecca in Toronto
Rebecca in Toronto
1 review Calgary, AB
10/10

Prompt Service

We woke up with water dripping in the basement and not only was Noel pleasant to work with, he made time to come before his day began to solve our issue immediately. Noel was prompt, organized, clean, and reasonably priced. Living in an older home we have dealt with many trades over the years and Noel is one of the best.

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Company Response

Hi Rebecca,
Thank you for taking the time to review my service today. It was a pleasure to assist you in finding the source for the leak in your Calgary home.

DC
DC
1 review Calgary, AB
10/10

Kitchen Plumbing

A neighbour recommended Hot Rod Drain Service. She said theY were amazing, so I gave them a call. Noel, the owner, was friendly and polite, he put mats down and cleaned and sanitized everything before he left. He fixed a problem that another plumber couldn’t fix and I will definitely use Hot Rod Drain Service again!

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Company Response

Hi DC,
It was a pleasure to help you with the clogged kitchen sink in Calgary. I appreciate you taking the time to review your service experience with Hot Rod Drain Service Ltd and myself.

David  in Calgary
David in Calgary
1 review Calgary, AB
10/10

Toilet and Kitchen sink faucet install

As always Noel is professional and friendly. Does great work and cleans up like he was never there. I am so happy we found him. I would recommend his work to anyone. He does a great job only installs good quality product and he is reasonably priced. I didn't post a price because I don't really agree with putting prices on a review. He is reasonably priced and his quality of work is very good. He is well worth what he charges and so are the products he supplies.

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Company Response

Thank you David for reviewing my service with the Calgary toilet installation and faucet installation. The work is always appreciated.

nilab2 in Calgary
nilab2 in Calgary
1 review Calgary, AB
10/10

Water heater replacement

Water heater was not working, no warm water in the house. I called Clearview they gave me an estimate of 6000$ to have everything changed. Thankfully i found hot rod drain and Noel! He saved the day and my wallet. I absolutely loved the service I got from this company and especially Noel! He was very friendly but what I appreciated more than his smiling face was his honesty! He told me exactly what I needed and even gave me options all to my best interest! Very reasonable pricing and service was well worth it. I felt very comfortable while he was in my home and I felt I was in good hands!! I am so grateful to have come across his ad. I will definitely be calling him again for any problems I may face in the future and I recommend this company to everyone out there!

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Company Response

Hi Nilab,
Thank you for taking the time to share your experience. I appreciate the opportunity you gave me and I will always be available to help in the future. You were a great customer and you made the job that much more enjoyable. All the best to you and a HUGE thank you for your efforts as a front line worker!!

Private User
Private User
1 review Calgary, AB
10/10

Kitchen Sink

I was looking for Recommendations for a Plumber in my area. I posted a request on Facebook and a lady recommended this business. I texted and in no time a man named Noel replied...I told him what was going on and he was over the next day with his first available appt. He came over and fixed the problem...along with cleaning all the drainage pipes. He was very efficient.. knowledgeable and sanitized the entire work space.I would highly recommend this company.....I would certainly call him again!

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Company Response

Thank you for your time in leaving a review. It was a pleasure to assist you.

Tara in Calgary
Tara in Calgary
1 review Calgary, AB
10/10

Excellent service & very helpful

From the facebook response to talking on the phone. Noel listened to my issue & provided options. Even confirmed part price. In house work was clean, professional & he took the time to explain. Highly recommend.

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Company Response

Hi Tara,
Thank you for taking the time to leave a review of your experience.

Private User
Private User
Private User reviews Calgary, AB
10/10

Leak from a pipe

Patch placed on pipe that had a small leak. Same day service. Polite and quick.

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Company Response

Thanks for the kind words

Kate from Calgary
Kate from Calgary
3 reviews Calgary, AB

First Review

10/10

Plumbing Service

I can't say enough good things about Noel and Hot Rod Drain Service. He was highly recommended within the neighbourhood. We had a faulty mixing valve that severely limited the max temp of the hot water in the house. We discussed various options and an hour later the water was flowing nice and hot again. He also took the time to answer questions I had about possible upgrades to our hot water/radiant heat system. He was prompt, knowledgeable, and friendly and I wouldn't hesitate to call him again. Thanks Noel!

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Company Response

Hi Kate.
Thank you for your kind words and my very first HomeStars review!
I appreciate the opportunity to assist and look forward to helping in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hot Rod Drain Service Ltd.

Locally Owned and Owner operated Hot Rod Drain Service LTD and Hot Rod Plumbing & Heating is Calgary's trusted full service Plumbing, Drain Cleaning & Heating business. A family run Calgary small business, Hot Rod offers fully insured and fully licensed services to Calgary's premier residential, light commercial and multifamily properties. Under the direction of Noel Gagnon, Journeyman Plumber, Gas Fitter and City Of Calgary Qualified Tradesman, Hot Rod is built on a lifetime of experience and knowledge in the plumbing and gas fitting trade. You can rest easy knowing that Hot Rod is fully insured, is in good standing with WCB of Alberta, holds a valid City of Calgary business license with a completed background check with Calgary Police Services and has an A+ rating with the Better Business Bureau.
Hot Rod Drain Service LTD / Hot Rod Plumbing & Heating is the trusted choice for residential Plumbing, Drain Cleaning and Gas Fitting services in Calgary and Surrounding area.

CATEGORIES
Drain Services and Plumbing
SERVICES
Residential plumbing, leaks, plumbing repair, faucet repair and installation, hot water tank repair and replacement, toilet installation and repair, bathroom drain cleaning, kitchen drain cleaning, basement drain cleaning, sewer main drain cleaning, sewer main CCTV video inspection.
SPECIALITIES
Residential Drain Cleaning, CCTV Video Pipe Inspection, Kitchen drain cleaning, Sewer Main Drain Cleaning, Bathroom Drain Cleaning, Residential Plumbing, Residential Gas Fitting
WEBSITE
https://www.hotroddrainservice.ca
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
2
PAYMENT METHOD
Visa, MasterCard, AMEX, Debit, Etransfer
LICENSES
City of Calgary Qualified Tradesman, City of Calgary Business License, Journeyman Plumber/gasfitter
LIABILITY INSURANCE
Yes
DIPLOMAS
Journeyman Plumber / Journeyman Gas Fitter
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Flat Rate Drain Cleaning from $150.00 plus GST
PROJECT RATE
Plumbing service from $110.00 / hr plus GST.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Minimum one year warranty
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