Next Level Concrete Ltd

Concrete Contractors
Sherwood Park AB T8H 0N9
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HomeStars  >  Concrete Contractors in Sherwood Park  >  Next Level Concrete Ltd  >  Expect to pay for more than Trevor's quote
Private User
Private User
Private User reviews Edmonton, AB
0/10

Expect to pay for more than Trevor's quote

Trevor seemed like a great guy at first. He quoted us $8000 for a 22x24 ft concrete garage pad. We agreed to sign the contract. As soon as the work is started and the road crush was being laid, he calls my husband to say that they need another truck of road crush, which is $300. Ok, not very pleased that he doesn't know how much road crush is required when he's probably done plenty of concrete pads, but we agreed to the $300. About a day later, Trevor calls again stating that he needs another $1000 for road crush. We were furious. And when we called to get an explanation of why his price does not reflect the quote, Trevor became completely unprofessional. He said he doesn't need to explain why more road crush is needed, this is the way it is sometimes, and hung up on me when I had more questions. We ended up reaching him later that evening and said we'll pay him 50% but do not want him to complete the job - at this point we no longer trusted Trevor. He threatened to take us to court, so we obliged to pay the now $9300 concrete job ($1300 above the quote). After the job was finished, all of the road crush was seeping out from underneath the concrete. Also, the workers left cigarette butts and NAILS scattered all over the place. What a way to say thank-you to your customer for overcharging them. I don't take lightly to businesses that overcharge, behave rudely, hang up on you, then can't even finish the job properly or clean up remaining supplies. We picked up 45 nails, and my husband purchased $100 in mortar cement to seal the road crush.
Just some addition information: we had ASAP Garage build our garage. Greg at ASAP does concrete and garages - he has reasonable prices, is kind, and does fantastic work. Hire great people like Greg over unprofessional contractors like Trevor. Looks like Trevor has lots of negative reviews so hopefully mine and all the others will help in your selection.

Approximate cost of services:
$9,300.00
3 of 5 people found this review helpful.
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Company Response

The extra $1300 was for rebar, crush, and concrete for an apron extension to the asphalt alleyway. Your husband made a mistake thinking the property line and the alley were at the same place. I have the signed documents from your husband proving this. Sorry you were not kept in the loop during our correspondence. Regarding the rest of what you said it is untrue.