+20% increase in quote because they "werent making enough $"
Lots of specifics to share but I'll top line it here:
Received a revised quote on a job.
I had to follow up numerous times over the course of three weeks to get additional information confirmed and discuss plans.
Then told their boss said they needed to revise the quote because they weren't making enough $ on the job with the rising costs of lumber and would not honor original quote.
Managing Director didn't even have the courtesy of calling me back, instead just hid behind a text message, saying they would not honor the quote. 4 weeks after I initially got in touch with him.
Happy to share any and all details/texts with anyone thinking of wasting their time with this company.
- Approximate cost of services:
- $11,000.00
- Company Response
we are sorry about your unfortunate experience. we will take your review into consideration to improve our service
fluctuating prices of lumber has been a real issue for many quotes.
we do our best to address every client and provide the best customer service