An old galvanized pipe sprang a leak in my unfinished basement. I went to HomeStars and Drain King Plumbers responded to request quickly. After some back and forth in the evening, they booked an appointment for me for the following morning. Benjamin arrived at the tail-end of the appointment time and quickly got to work, assessing the situation. He provided a few possible solution and after agreeing upon the approach he got down to work. I found him to be straight-forward and friendly and he finished the job in a reasonable amount of time. The pipes have been upgraded and the area looks neater now. While it's too early to know if I'm satisfied (there is a 1 year warranty), based on my experience thus far I would call for him again should a future plumbing issue arise.
- Approximate cost of services:
- Company Response
Thank you for your 8-star rating and for taking the time to provide feedback! We greatly appreciate your recognition of our quick response, straightforwardness, friendliness, and efficiency. We hope all is well with the repairs, but we encourage you to contact us right away if you have any issues. We look forward to working with you in the future, hopefully for upgrades rather than repairs. 😊
- Drain King Plumbers Team