Jason The Mason 613

Chimney Build & Repair
Ottawa ON K2A 3R6
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HomeStars  >  Chimney Build & Repair in Ottawa  >  Jason The Mason 613  >  Chimney Mason not returning deposit
Maurice in Ottawa
Maurice in Ottawa
1 review , ON
0/10

Chimney Mason not returning deposit

[Update 3] JasonTheMason still has not returned all my money he owes me. Now he is not answering my calls or responding to txts. Looks like I'm not the only one he owes.
Please do your research before hiring. Check BBB for his F rating as well. Time to engage legal avenues as others are doing.

[Update 2] it is now another 2 weeks since he said he'd send final payment on Sept 3. Continues to make excuses. Does not look like I'm the only one on here having to deal with this poor service. This business is not returning my $400. Please do your research before hiring.

[Update] it has now been 6 weeks since Jason said he would come by to return the rest of my money the 1st week of Jul. Many excuses and no shows. I have been very patient and been in touch many many times.
Very poor customer service. Frustrating. Hoping he can rectify this asap and we can put this behind us.

JasonTheMason has kept his word and has refunded 2/3 of my $1200. He has indicated that he will make the final repayment next week and I will again gladly amend this review once again and adjust my rating. I trust JasonTheMason is a man of his word and look forward to when we both can have this resolved.

Approximate cost of services:
$2,400.00
4 of 5 people found this review helpful.
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Company Response

yes matter will be taken care of by September 3rd thank you very much I won't keep you up.yes this client changed his mind 3 different times long after the legal 10 day period so as he has still giving the idea that he wants the job done in the fall perhaps he and his wife should decide who is the boss and make a decision
how ever I'm sure this poor Newfie will realize how things are done on the mainland this week be fore he is sued for liable along with defamation of character.
I all keep you in formed .Not to for
get to mention that this ....supposed client was refusing to pay his due taxes!
......name not mentioned until he receives his deposti t hihi week!

please please take note that this is the beginning of a new week and I will be in touch with my customer this week to finalize and settle up with this situation I will keep on Stars audience posted thank you and have a great day
this issue will be completely resolved by Saturday September 1st and I will keep the audience posted thank you

Previous versions of this review:

Maurice in Ottawa
Maurice in Ottawa
1 review , ON
5/10

Chimney Mason returning deposit

JasonTheMason has kept his word and has refunded 2/3 of my $1200. He has indicated that he will make the final repayment next week and I will again gladly amend this review once again and adjust my rating. I trust JasonTheMason is a man of his word and look forward to when we both can have this resolved.

Approximate cost of services:
$2,400.00
Maurice in Ottawa
Maurice in Ottawa
1 review , ON
0/10

Chimney Mason not returning deposit

I am not sure of the quality of the work but good luck getting your deposit back if the situation changes and you need your money back. No supplies were purchased and no work begun but I have been hounding him for several weeks now for my $1200 deposit. Every excuse and not returning calls. Do not give this business money up front, its spent. Time to engage small claims court.
If he's honest and steps up to return the money immediately I will update this review.

Approximate cost of services:
$2,400.00