Great service, reliable and sincere follow up
I hired Vitaly and his team to install two large patio doors that I had purchased from another company.
They were heavy items and one had to be hauled up onto a 3rd floor.
Vitaly came on a Saturday and took great care to prep the area and bring the heavy door system up.
The rest of the install did not go as well initially but only because the door manufactuer had not installed the rollers properly in the factory.
Vitaly took the time to go to the showroom and then return to my home to meet the manufactuer's service team.
As it turns out the door was easily ajusted but only after the manufactuer
corrected their error when they built the doors.
Vitaly has proven to be a patient, conscientous and stand up guy and I really, really appreciated his time and efforts.
I have cancelled my remaining order with the manufactuer and I will order through Window Connection instead.
Highly recommended! He went the extra mile without any complaint and I will be recommending him from now on and will try to use him for projects at work as well.
- Approximate cost of services:
- $2,000.00