Photon Electrical Services Inc

Electricians
Markham ON L3T 5S5
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Photon Electrical Services Inc
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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Photon Electrical Services Inc

Average customer rating:
10 10 (52 reviews)

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Katherine in Orangeville
Katherine in Orangeville
0 reviews Toronto, ON
10/10

Electricity lost to half the house

Right before we were leaving for a long weekend we lost electricity to half the house and couldn’t figure out why. Ali came to the house within 1.5 hours of being called in the early evening and was able to determine it was an outside Hydro issue. He contacted Hydro and we got an emergency crew there that night to rectify the situation. I would recommend him wholeheartedly - polite, service oriented and with a sense of urgency.

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Company Response

Dear valued customer,

My customer convenience and satisfaction are my priorities! At photon Electrical Services we try to provide the best services possible.

Thanks for your kind feedback. We are looking forward to doing more business with you in the future.

Best,
Photon Electrical Services

Denys in Toronto
Denys in Toronto
1 review Toronto, ON
10/10

Electrical panel upgrade to 200A

Very satisfied with provided service. The contractor is easy to reach, cares about customers a lot, provides valuable advise and does great job. We will definitely consider contracting Ali and his team again

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Company Response

Dear valued customer,

Thanks for your honest feedback about us. Your satisfaction with our services is our main goal.

It will be a great pleasure to do more jobs for you!

Regards,
Photon Electrical services

Jason
Jason
2 reviews Mississauga, ON
10/10

If I could give 11/10 I would

I hired Ali to re-wire my entire house -- inside and out -- from aluminum to copper, as well as install two bathroom exhaust fans, run new outlets in the bathrooms and kitchen, and replace my panel. As you can imagine, this was a BIG job that involved plenty of designing and details.

On top of this, my home was built in the 1970s, and there is a lot of wood and concrete in the walls. This is very good from a strength and foundation perspective. But it also presented some challenges for re-writing, since there are some wiring paths that could not be taken -- and others that should not be taken.

I met with and discussed the project with more than a dozen electricians. Most of them were good. A few of them were very good. But from day one Ali was head and shoulders the best of the best.

And by day one I don't mean the day he started the work. I mean the very first conversation I had with him on the phone, he talked with me for nearly an HOUR. He did not try and "sell" me anything. Instead, he took the time to talk about some of the dynamics of re-wiring a home, and various options. He also explained that he uses his knowledge and experience to take a "minimal damage" approach to cutting drywall or ceilings -- i.e. he carefully analyzes a space and thinks several steps ahead, so that he can cut as little as possible, and as subtly as possible (i.e. cutting in a corner vs. the middle of the wall). If you read some of Ali's other reviews, you'll see that other customers have commented on the same thing.

After speaking with me for an hour -- which was about 50 minutes more (and in some cases 55 minutes more) than every other electrician who reached out to me through Homestars -- Ali showed up at my house the next morning to take a look. He didn't charge me a cent for this. He stayed for about an hour and carefully walked through every room in my house. He has a VERY sharp eye and noticed things about my house that I didn't even observe or realize. It was quite fascinating.

Throughout his visit, Ali was very polite and professional -- and I point this out, because for a big job like mine, it was essentially for me to work with someone who I felt comfortable communicating with. Ali is very engaging and unpretentious (and if you speak with him, you'll instantly realize this). He is also very, very smart. He is an electrician's electrician.

Now let's talk about my project. Over a period of about six weeks, Ali professionally, methodically and conscientiously transformed the wiring in my house. And "transformed" is the only word I can use, because I still don't quite understand how he did it -- but he did. In total, he installed more than 3,000 feet of new wire in my house. Not only did he keep to his "minimal damage" promise, but he used his skill and experience to bypass any cuts to my ceilings -- which was very appreciated, both because it saved me from having to stare at an eyesore for weeks or months, and also because it saved me a significant amount of money.

Speaking of money: one thing that I learned early on about Ali, is that he never tried to take advantage of me by pushing me to do things that would increase the budget. Instead, whenever possible, he gave me advice to save money. Why? Because he's a fundamentally ethical person, in addition to being an expert. Usually you don't find that combination in the same person, but Ali is unique. Overall, Ali kept to the estimate that we agreed to.

Overall, I was and remain highly impressed with Ali's skill, knowledge, commitment to quality and workmanship, professionalism, and manners (my elderly mother lives with me, and Ali was always so respectful to her -- and it wasn't phony, he is genuinely a nice person that way).

Oh, and I need to talk about his commitment to safety as well. Ali DOES NOT cut corners or take any shortcuts that may potentially compromise his customers. For example, I mentioned earlier that there is a lot of wood in my house, including double beams that provide a very important structural role. When Ali encountered these beams, he could have just drilled through them -- which I think many electricians would have done, because it was faster and easier for them (and frankly, most customers wouldn't even know). But as I said, Ali is very conscientious and professional. He found an alternative path to the wire. Did he have to work longer and harder as a result? Yes. Did he complain about it? No! He just did what he knew was right, which was to protect his customer.

I know this is a long review, but you're reading this because you either have a problem with your house, or you want to upgrade your house (or possibly both). Choosing the right electrician is very important. I highly recommend that you reach out to Ali. Within a few minutes of your first conversation, you will realize that he not your typical electrician. He is elite.

Three more things I want to mention:

First, on several days of the re-wiring project Ali brought his helper, Manije. She was a great as well -- very courteous and respectful. I mention this, because sometimes electricians (and other skilled tradespeople) have helpers who are challenging. They spend most of their time on their phone, or outside smoking (who knows what) and so on. But Manije was just as professional as Ali, which wasn't surprising. He has high standards.

Second, I want to mention that I found Ali through Homestars. I had no idea who he was. I read his reviews, and was very impressed by what his other customers had to stay. I was especially influenced by the fact that so many of his customers have hired him more than once -- that, to me, is the mark of someone who is truly in the top tier. Others have said they have found their "electrician for life" -- I can see why, and I have, too.

Third and lastly, I don't want to put my name/email/phone number in this review for privacy reasons. But if you want to get in touch with me to verify this (and get confirmation that I'm a real person) then when you reach out to Ali, ask him to give you my contact information. Just tell him you want to talk to the customer who did the re-wiring project in Mississauga in early 2021. You can then ask me whatever you'd like and I'll give you a straight answer based on my direct experience.

The bottom line? I was nervous about hiring an electrician for such a big job. But I read Ali's reviews and that motivated me to reach out to him. It was one of the best decisions I've ever made. I suggest that you consider doing the same.

1 of 1 people found this review helpful.
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Company Response

Dear valued customer,
It was a true pleasure working with you and having the opportunity to transform your beautiful home. We put substantial effort into the rewiring and we are so happy that you are satisfied and appreciative of our work. We are delighted that you were gratified by our “minimum damage” motto, professionalism, and accuracy. Thank you for choosing us for such an essential project. Looking forward to doing more electrical work for you.
Regards,
photon Electric Inc

Martin from Toronto
Martin from Toronto
3 reviews Toronto, ON
10/10

Dining room chandelier and wiring changes

Very satisfied with the customer service, quality of work and care to provide a well thought out solution to relocating a large chandelier in our home. Ali provided professional recommendations with no pressure and took his time to ensure the job was done right and will last for many years. He also replaced some old circuits and outlets for us. We would definitely recommend him.

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Company Response

Dear valued customer,
we are so glad you are happy with our services. detailed and safe electrical works are our company's important goals to provide customers satisfaction.

Thanks for having business with us!

Regards,
Photon Electrical Services

Private User
Private User
Private User reviews Markham, ON
10/10

Outdoor Lighting

I was out on a walk in my neighbourhood and saw Ali loading his truck.
I stopped and explained the lighting problem we had and he stopped by to help us out. Ali helped us modify some outdoor lighting to make our yard more usable during the pandemic. He walked us through a variety of options and helped us improve on our ideas. He is very knowledgible and was very safe in working with us.

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Company Response

Dear valued customer,
Thanks so much for your feedback. It was a pleasure helping you, especially during this unprecedented situation. I hope outdoor lighting gives you more happiness!
looking forward to having more businesses with you in the future.

Regards,

Photon Electrical Services Inc

Samantha
Samantha
1 review Toronto, ON
10/10

Basement Potlights & New Electrical Panel

From the beginning Al was extremely helpful and knowledgable. He provided us with all of the options and gave us his professional recommendations at the same time as he respected our needs and decisions. Service was quick and the final product was excellent. He brought light into our dim basement and helped us with many other problems along the way! When he took a look at our electrical panel in the house we'd recently purchased, he informed us that it was over-extended and not up to code. We had 4 different rooms running off of one braker! He was extremely helpful in the process of installing a new electrical panel and we would've never known of our problems if it weren't for him. If you are looking for an experienced electrician who won't charge you ridiculous fees, Al is the guy!

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Company Response

Dear valued customer,

I appreciate your honest and detailed feedback! I am so glad that I could do all your electrical needs to the level of your satisfaction. Your safety matters to me the most.

looking forward to resolving all your electrical issues in the future with my absolute pleasure!

Regards,
Photon electrical Services Inc

karmcn67 in Mississauga
karmcn67 in Mississauga
0 reviews Oakville, ON
10/10

New electrical panel and Sauna electrical set up

Cannot give a high enough rating. Above and beyond service and communication. Would highly highly recommend to anyone who is looking for trustworthy, reliable and professional service and an excellently finished job.

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Company Response

Dear valued customer,
It was a great pleasure doing your electrical job. I am so thrilled to hear about your absolute satisfaction with our services as this is our number one priority.

Thanks so much for your kind and honest feed back. looking forward to doing more jobs for you in the future.

Best regards,
Photon Electrical Services Inc

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

I turned to Homestars to find an Electrician, and Ali answered the call. He was prompt in coming over to assess the situation and offered one or two options. He has now solved our problem and we could not be happier. He is very amiable and efficient. I would certainly use his company again.

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Company Response

Dear valued customer,
we are so glad you are happy with our work. providing prompt and high quality services are Photon electrical Services mission for customer satisfaction to the most.
Thanks for having business with us!
Regards
photon Electrical Services Inc

Private User
Private User
Private User reviews Toronto, ON
10/10

Repair Outdoor Electrical Outlet

We have worked with Ali for over 2 years on various household projects. He is by far the best electrician we have met. He is extremely competent, knowledgeable and gracious. His quotes are also reasonable and competitive.

On this particular project, our outdoor electrical outlet was not working. Ali was able to arrive same day, diagnosed and fixed the problem in under an hour.

In the past, Ali has fixed our smoke detectors and smart light switches. When he encountered something he was not familiar with, he contacted the manufacturer for the schematics. He was transparent, communicative, personable and professional throughout.

I highly recommend his work.

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Company Response

Dear valued customer,
Thanks so much for writing your honest and detailed feedback about our electrical services for you. It was a pleasure doing your job. It is greatly appreciated your trust even after a few years to hire us again.
looking forward to doing more project for you in the future!
Warmest regards,
Photon Electrical Services Inc

Ashley
Ashley
0 reviews Toronto, ON
10/10

Ring doorbell installation

I tried and failed to install a ring doorbell. Ali diagnosed the issues, came the next day and installed a new transformer and chime. Took about 2 hours. Everything works perfectly now.

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Company Response

Dear Valued Costumer,
we are so happy to hear that you were satisfied with our installation. Thank you for doing bussiness with us.
Regards,
Photon Electric

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Photon Electrical Services Inc

We are not just able to do exceptional electrical work, but we treat our customers with respect and care. With years of experience in the electrical field, we know how to make you satisfied. No matter what we do, safety is a priority and we will put lots of effort into our working space. We are proud to be a fully licensed and ensured electrical contractor. We will try our very best to finish your job in your wanted time limit and we always offer a reasonable price. We guarantee that you will be satisfied with the finishing look!

CATEGORIES
Electricians and Electrical Vehicle Charging
SERVICES
Electrical Wiring for Home Addition; Electrical Wiring or Panel Upgrade; Interior Lighting Design Plan; Home Theater Wiring; Generator Install; Electric Baseboard Heater Repair; Install Electrical Switches, Outlets, or Fixtures; Install Bath Exhaust Fan; Install Ceiling Fan; Install Electric Vehicle Charging Station; Install Electric Vehicle Charging Station (Materials Provided by Homeowner); Install Electric Vehicle Charging Station (Materials Not Provided); Install Portable Generator; Install Fixed Generator;
WEBSITE
https://www.photonelectricalservices.com/
PAYMENT METHOD
E-Transfer, Cash, Cheque
LICENSES
Fully Licensed Electrical Contractor;
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, please ask for details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.