I am a very unhappy camper for the amount of money they charged to take a sock out from the washer. This was done in less than hour, no new parts replaced but they charged my daughter $271 which is totally unjustified. I have emailed Adam, Andrew, Alexander and no one will return my calls or emails. Very unprofessional. I would advice others to be careful using this company.
- Approximate cost of services:
- $272.00
- Company Response
Dear Mkalra!
I'm so sorry that you had such a negative experience with our company and client service. That should have never happened, and I completely understand how frustrating this must be for you.
The situation you described is astounding for us too. Our upper management is investigating this situation.
We are deeply concerned with your experience with our company and I am prioritizing resolving this issue that you faced with our service.
Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.