Arrived on site and started tossing items around with no regard for flooring or furniture itself, just throws things all over the place. Started loading items without even checking if we were taking. Some how my other review is erased. Refuses to refund me my deposit, guy cant pickup the phone to address any issues but will passive aggressively reply you via text with blatant made up excuses.
- Approximate cost of services:
- Company Response
None of this is true. I happily gave back the deposit. The person writing the letter was not even there. We dealt with her partner who was totally stoned (not buzzed) and had the movers standing there 20 minutes while he told them how the whole day was going to go none of which matched the movers plan. We politely asked if he could pick up the animal poop all over the floor not to mention gobs of hair. He absolutely refused then lost it when he saw the movers laying a blanket down on the lawn because the floor was so gross. He was even mad the driver was wiping the poop off a chair so the pads would not get dirty. He then refused to empty some antiques from a dresser that would result in damage. Overall they were not ready to move. He started yelling and cursing at the movers and they had to leave. The same exact crew moved me personally two weeks later and were awesome so can't understand why they thought so little of them. Without a doubt the obnoxious customer I have dealt with in years total BS letter inconsistent with all the other reviews here and the BBB.