Restoration 1 Calgary Inc.

Formerly Restoration 1 Calgary North
Fire & Water Damage Restoration
Calgary AB T2E 6X7
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Restoration 1 Calgary Inc.

Average customer rating:
10 10 (21 reviews)

Sort by

Eric in Thunder Bay
Eric in Thunder Bay
0 reviews Calgary, AB
10/10

Assessment and education on water damage

We had some water damage on our ceiling. On the phone, David explained it was minor damage and unlikely to get worse soon. He visited within a couple of days, inspected our attic and gave us the peace of mind that there was no obvious cause. He clearly explained how to fix the minor damage ourselves at little cost and what the next step will be if the damage returns or gets worse. Thank you David for the excellent customer service!

Was this review helpful?
Company Response

Thank you for the review Eric, glad we were able to help.

Private User
Private User
1 review Calgary, AB
10/10

Excellent turnkey job

Had some water damage and minor mold, the company replaced the carpet, adding wood flooring and repainted the wall. They had everything under control from start to finish and I didnt need to worry about anything. The pace was very fast and efficient, and the workers were also super kind!

Was this review helpful?
Company Response

Thank you for the review. Glad we were able to take care of your issue to your satisfaction.

Don in Chestermere
Don in Chestermere
2 reviews Chestermere, AB

First Review

10/10

Top Notch From Start to Finish

During a water leak event into our home, we were fortunate to have Andre and team determine the extent of the interior damage and help define the overall problem we had resulting from heavy rains in June. R1 was quick to remove wet materials, set up drying equipment and protect other items in the basement. Cleanup was excellent as was promptness to provide service a second time. In August, after house repair issues were addressed, R1 had Gustavo and Alex come to our home to do the restoration of the basement wall and ceiling. Their work was nothing short of excellent from drywalling, painting, installing trim, ceiling repainting and re-installation of flooring. Clean up was top notch as well. "Gus" and Alex were true gentlemen, and worked with an efficiency that certainly is not rivaled. All in all, R1 Calgary helped us in times of immediate crisis and then closed the project with excellent restoration. If you were to have similar damages to your home or apartment, we'd recommend R1 Calgary without hesitation. Thank you Andre and team, Gustavo, Alex, Dave and Michelle.

Was this review helpful?
Company Response

Thank you for the review and your patronage Don. Hope all went well for the wedding of your son that we targeted to finish for.

Private User
Private User
Private User reviews Calgary, AB
10/10

Great Job!

They came quickly. They explained in detail all the costs. They worked well and efficiently. I would use them again. They made sure that I looked everything over and was satisfied with their work. They were kind and respectful.

Was this review helpful?
Company Response

Thank you for the review. Happy we were able to deliver the service to your expectations.

Private User
Private User
Private User reviews , AB
10/10

Flooding Restoration

I called David and his team to help with remediation and repair of a flooded rental property. David was extremely helpful in walking me through the insurance claim process, including suggestions for a plumber to come and assess the damage so that all the necessary information is provided to make the insurance claim process as smooth as possible. David was prompt in sending out a crew to begin the remediation, and his communication of the scheduled timing was always accurate. Restoration 1's crews worked quickly and respectfully and even finished the job early by staying late. I am extremely pleased with the exceptional customer service, reasonable pricing, and most importantly, getting the rental property back to normal as soon as possible. I would definitely recommend Restoration 1 to others.

Was this review helpful?
Company Response

Thanks you very much for your review, glad we were able to assist you and your tenant through an unpleasant event.

Val
Val
3 reviews Calgary, AB
10/10

Dining Room extension restoration and renovation

We have a 3' dining extension and I found a pile of "dirt" in the corner one morning. Upon investigation this dirt was moving so I called my pest control man. On examination he was able to pull the baseboard off and the dry wall disintegrated. We had a hidden slow leak showing black mould on all of the beams. I interviewed three restoration companies and chose Restoration 1. The extent of the damage was worse than we thought. The whole extension had to be rebuilt, including new skylights and flooring. The contractors were so Professional, expert, wise team members and went above and beyond to make sure we received the best service possible and were are thrilled with the final result. Val

Was this review helpful?
Company Response

Thank you very much for the review Val! It was great working with you guys and I am glad we got it done just before the winter really set in as that would have really gave us a challenge. The end result looks great!

Private User
Private User
Private User reviews Calgary, AB
9/10

Very Professional for a challenging project

We discovered a leaking pipe only because the carpet beside our gas fireplace was damp in an inconspicuous spot. After hiring a plumber, he determined the only way to access the pipe near the foundation wall was to cut the drywall, and remove the fireplace (along with the stone facade) to do the repair work. I initially contacted several restoration companies, including Restoration 1. They were quickest to respond and have a team assess the situation. As stressful as the project was, they put me at ease during the entire process. There were so many trades involved, and the project manager handled everything so well, including the navigation and communication with our insurance company.
Overall I would recommend Restoration 1 to anybody who requires emergency work or any other project.

Was this review helpful?
Company Response

Thanks for the review. Glad that we were able to assist with the situation.

Jared from Calgary
Jared from Calgary
0 reviews Calgary, AB
10/10

Basement Bedroom Restoration

Spring 2019 I had my outdoor faucet burst and leak water into my basement bedroom. Water had gone done the vapor barrier into the walls and into the carpet. Found water in the ceiling as well. Called plumber company first to come take look and he found the burst faucet and repaired it. The plumber company recommended Restoration 1 and had them contact me right. David and his team called me immediately and got a team out to begin addressing the damage. David's team was quick and worked professionally on getting dry wall cut out fans in for drying. I was very impressed with the work completed. Restoration 1 was very easy to deal and worked with my insurance company as well. Would also like to add the repair work was amazing. I am so happy with the end project. I would recommend Restoration 1 for there fast professional work and there top notch communication making sure my needs were met. They really do look out for the best interest of the customer.

Thanks so much

Jared Anderson

Was this review helpful?
Company Response

Thanks for the review Jared. Glad to know you are happy with the work we were able to provide.

Private User
Private User
Private User reviews Calgary, AB
10/10

Quick, courteous, professional, fair

Got hit with flooding in my basement, and as Murphy's law would have it, right at the start of the Canada Day long weekend. Spent hours between Google and the phone, trying to find a contractor to come by.

Restoration 1 were quick to respond, and Andre was on site within hours. He was extremely helpful, not only with taking quick action to mitigate the damage and prepare for restoration, but also with advice and insight from his experience on what to expect from the process.

Andre, Melissa, and the Restoration 1 team were helpful, generous, professional and kind. Thank you!

Was this review helpful?
Company Response

Thank you for the review. Very glad we were able to help out in a stressful situation.

Private User
Private User
Private User reviews Calgary, AB
10/10

Remediation due to Water Leak from Crapped Out Garburator

Called them due to water leak from crapped out garburator which went into the basement. We cleaned up the water as much as possible but called them as I was concerned about damage to hardwood floor, cabinet, and drywall ceiling and wall below. They brought out dehumidifiers the next day as we agreed and tested basement ceiling and drywall. They found moisture there and brought out additional equipment to dry it out. It all worked well. The hardwood has cupped a bit and I will likely get that repaired after I give it a couple of months to dry some more. They said they have a relationship with some good floor restorers. I will definitely followup with them and would recommend them. They were easy to get a hold of, met their schedules, and were very pleasant to deal with.

Was this review helpful?
Company Response

Very glad we were able to help! Just let us know when we can help further with the rebuild.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Restoration 1 Calgary Inc.

At Restoration 1 we specialize in water damage restoration services. We also offer mould remediation, fire and smoke clean up and storm response services. We take care of cleaning up any water leak with our extraction service and state of the art drying systems.
***
We can help you to remove of all the water, dry your carpets, floors, walls and furniture to restore your home or office to its original condition or even better. We perform restoration services for both residential and commercial properties.
***
No job is too big or too small for us. Since we work with the insurance company, but not for the insurance company, our commitment is to you, the property owner and your needs. Restoration1 will take complete care of you and guide you through the entire process of getting your property back to normal as quickly as possible. Please read on to find out how we can be at your assistance.
***
At Restoration 1 all of our technicians are fully trained and certified by the IICRC to ensure they have the expertise to provide the highest level of service to you.
***
Restoration 1 works twenty-four hours a day, seven days a week to provide excellent customer service and dependability when disaster strikes. Our technicians are available at all times to provide any service needed to our customers. With our immediate response...

CATEGORIES
Fire & Water Damage Restoration
SERVICES
Water Damage, Mould Remediation, Fire & Smoke, Sewage Cleanup
WEBSITE
http://www.restoration1.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.