After making a nasty discovery (backed up sewer drain!) in our basement after midnight, we put feelers out on social media and heard from Max at PLVMBING almost immediately despite the late hour. He came to survey the scene the next morning, and over the next few days he helped us:
- get the terrible mess cleaned up
- deal with the root of the problem (literally - tree roots that damaged/blocked the drain)
- replace the old, compromised pipes, install a backflow valve and pour a new concrete floor in our laundry room
Along the way, he also helped protect us from being overcharged by another company who came to send a video camera into the pipes, hauled away all the old crud, took great care in shielding our belongings from the mess of the repair job, installed a dishwasher, worked seamlessly with our insurance adjuster and became a lifelong friend to our dog.
Can't recommend Max's services enough - he worked hard each visit, came when he said he would, kept us in the loop every step of the way, respected both our time and our property AND honoured his estimate even when things ended up costing a little more than expected. Couldn't have been more impressed, and wouldn't hesitate to hire him again for any type of job.
- Approximate cost of services:
- $7,500.00