Jrd Pool & Spa

Swimming Pools, Spas & Hot Tubs
Calgary AB T2Z 0J9
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Jrd Pool & Spa

Average customer rating:
10 10 (41 reviews)

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Private User
Private User
1 review Cochrane, AB
10/10

Used Hot Tub Repair

Picked up a used hot tub from a friend which immediately failed after having electrician hook up to power. Heater and circuit board failed. John got us quickly back up and running. He was very professional and friendly and even stopped by the supplier to pickup the replacement parts we needed so we didn’t have to make the extra trip. John was very reasonable on price and the work he did was absolutely worth the money. He also helped educate us on the tub so we can keep it in good shape and deal with other issues that might pop up in the future. I will happily use John again if needed and give him a 100% recommendation to anyone else who might be considering giving him a call!

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Company Response

it was my pleasure to help Keith. enjoy your coyote spa

Private User
Private User
1 review Calgary, AB
10/10

Hot Tub Repair

Jon put in a new heating tube for our hot tub. He gave us a call when he was on the way. He is very professional and friendly. He explained everything he was doing as he worked which was very helpful. We will only call Jon for any hot tub needs or questions. We are very happy with the service! Thank you so much!

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Company Response

it was my pleasure to be of assistance when another company sold you the wrong generic hot tub heater.

Adam in Calgary
Adam in Calgary
1 review Calgary, AB
10/10

Leaking Hot Tub Jets

I called John based on multiple recommendations when asking for an honest and competent hot tub repair company on our local community social media site. JRD was the second company I called to repair my leaking hot tub after a google site led me to another company that was not very good. I was happy to see that John has been in the business around Calgary for a very long time.

John came to my house to see the problem and did not charge me anything for this, unlike the first company I called that would have charged me $190 just to show up. He showed up at the scheduled time and spent a significant amount of time educating me on the issue and about hot tub care after I told him I was new to it. He was extremely honest and suggested I could try the repair myself and told me exactly how to do it.

In summary, I found John to be extremely honest, competent and knowledgeable with great customer service and pricing. Similar to finding a great auto mechanic, it’s rare to find this combination. I will highly recommend him to anyone needing pool/hot tub Mtce or have any questions about caring for one. He will be my first call next time I’ve got an issue with mine.

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Company Response

I was happy to help you out Adam and should you require my services further I'm only a phone call away

Private User
Private User
1 review Calgary, AB
10/10

Very satisfied

Having issues with trying to find tech who is reliable Called Jon at Jrd pool and spa he had repairs done very fast and on time. Very happy with this company and will always use there services. Thx Jon.

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Company Response

We are happy to help :)

Private User
Private User
1 review Calgary, AB
10/10

Springbank Hot Tub

John was FANTASTIC, diagnosing issues with an 8 year old tub is always tough. He systematically went through all potential solutions and explained all our options. If you call anyone else you’re making a mistake! D&L

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Company Response

Thanks Dion for the kind words I'm glad we could get your coyote spa back up and running like a champ

Tami H in Calgary
Tami H in Calgary
1 review Calgary, AB
10/10

Hot Tub Pump Replacement

Great service! Jon is exceptional and extremely knowledgeable. Will definitely be using him again. Thanks Jon!

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Company Response

my pleasure to be of assistance Tami

Tyneal in Cochrane
Tyneal in Cochrane
1 review Calgary, AB
10/10

Green hot tub blues!

Jon is very friendly and really goes above and beyond for his customers. He was available right away and helped to educate us on hot tub maintenance and care, which the hot tub stores don't really provide. He genuinely cares about his customers and was more than willing to assist on a holiday. If you need help with your pool or hut tub, don't hesitate to give him a call. 5 stars!

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Company Response

it was my pleasure to assist you. enjoy those clear blue waters :)

jdillabough
jdillabough
2 reviews Cochrane, ON
10/10

Hot tub

Called John this morning told him my issues first thing he did over the phone was troubleshoot to see if the problem was a simple one, that I could resolve. Once that was done he made time to fit me in ASAP. Great guy, great customer service very knowledgeable. Will definitely use him again! Great work John!

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Company Response

Thank you Jodi. It was an absolute pleasure servicing your spa

Wayne
Wayne
0 reviews Calgary, AB
10/10

Hot tub repair

Hot tub requires two new pumps in the coldest months of the year. John was recommended for his great work and customer service... he did not disappoint! Second to none service and has a result has made a customer for life! Highly recommended.

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Company Response

Thanks for the kind words Wayne. It was a pleasure to assist you

Jared E.
Jared E.
1 review Calgary, AB
10/10

Hot Tub Repair

Jonathon was very helpful in replacing our pump and doing a thorough inspection of our hot tub. He fixed problems that were not addressed by the previous owners of the hot tub. He was very helpful through the process and I highly recommend him.

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Company Response

Thanks Jared it was our pleasure to be of assistance

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jrd Pool & Spa

Welcome to JRD Pool & Spa.

With over 12 years experience in both the commercial & residential pool and spa industry we are well suited to service most any need your hot tub or pool may require. We are fully insured and CPO Certified.
At JRD we believe in giving you the customer service you deserve.

- Flexible hours
- No extra charge for holiday, emergency or weekend service calls
- Phone support past business hours

Call us today to schedule your appointment.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
SERVICES
Hot Tub Repair, Hot Tub Service, Hot Tub Chemicals, Hot Tub Parts, Hot Tub Filters, Hot Tub Accessories, Hot Tub Covers, Pool Chemicals, Pool Accessories, Pool Maintenance, Pool Service, Pool Parts, Pool Repair, Pool Filters, Commercial Pool Service, Commercial Pool Maintenance, Commercial Pool Service Contracts, Customer Training (Water Balancing, etc.)
BRANDS
Able to service most any brand of spa or pool. We do not carry any specific brands at this time.
SPECIALITIES
Phone Support past Business Hours No extra charge for Emergency and Holiday Calls! Superior Customer Service
WEBSITE
https://www.jrdpoolandspa.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
1
PAYMENT METHOD
Cash, all major Credit Cards, Debit
LICENSES
CPO Certified (Certified Pool & Spa Operator)
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
$100/Hour
PROJECT RATE
Depending on many factors. Call us for a quote today!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.