My family opted for their lawn care services back in early spring. We never saw any results despite us watering our grass every single day and them coming for treatments such as aeration, fertilization, seeding and raking. Our grass still looks super dry and dead, so we called to cancel in the beginning of August and they said they would issue us a refund cheque. I am writing this review as I am livid that weeks had passed and the cheque is still not delivered yet! I called back this Monday and their response was, I need to double check with the accounting department, but your cheque is still not sent out yet. I called back the next day, still not sent out, they would send it out tomorrow. I called yesterday 3 times, all different hours, no one picks up the phone! I call today, and they say the cheque was sent out yesterday despite me telling them countless times to please call my cellphone when cheque has been sent out. I am so disappointed in this company, this place is a joke. If I had never reached out in regards to the status of the refund cheque, I would never receive it as they kept brushing me off. The person I spoke to on the phone’s name was Kinfon and he never had a definite answer for me as to when the cheque would be sent out, but they were super quick to take our money when we had opted for their services since they took payment right away! But when it comes to a refund, that’s a different story.
If you are looking for lawn care services, DO NOT COME TO THIS PLACE. They lack communication skills, work ethic, and will have you chasing them in circles for your refund. I would not recommend this place to anyone.
- Approximate cost of services:
- $240.00