Greymax Renovations

**** DO NOT HIRE THIS COMPANY ****
**** Greymax Restorations / Construction - Jeremy ****
** Took our money under misrepresentation & DID NOT DO ANY WORK! **

Jeremy told us everything we wanted to hear, especially with the promise of a quick start. We provided our deposit of $1,500 via e-transfer on April 14th 2021 as he was going that same day to purchase the material and advised he would start that weekend.

I followed-up with Jeremy to see if he purchased the material, he said he would purchase it the next day. Next day came and when I followed up, I was told again that he would purchase the material the next day.

That weekend came, Jeremy was a no show and we didn’t receive any communication from him either! I texted, called and got no response, so I sent him a message on Facebook. He said he would call me, but never did.

We sent him an email requesting our refund, as he seems to be busy and we would like to find another contractor. He communicated back that he needs 2-3 weeks, which was the first time we heard from him on a new timeline. We asked that since no material was purchased and no work has been done, we would like our deposit back. He advised we would lose the deposit if we terminate the contract.

The estimate/contract we received from Greymax does not have any stipulations or conditions and at no point in our dealings with Jeremy did he advise us if the work did not proceed that our deposit would not be refundable.

This contractor knows exactly what he is doing in order to deceive people of their money. He tells you exactly what you want to hear, misrepresenting in order to get your money and just enough so he thinks you won’t take him to court, because it will cost you more.

This contractor will likely use excuses such as the weather and lockdown, however, there are 2 things to consider:

1. The contractor took our money under false pretences
2. The contractor never communicated a new timeline until we requested our money back

Neither one has anything to do with weather or lockdown and if the contractor was truly busy due to those factors he would have returned our money since no work or material was rendered.

If you have been victimized from Greymax Restoration/Construction or Jeremy, we encourage you to contact your local Police division so they can have a record of all the occurrences.

Jeremy advised me that this is not a police matter as it's a Civil matter. This response validates our suspicions that he has done this before and our next steps are to take Greymax /Jeremy to court.
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UPDATE MAY 28:
With the assistance of the York Regional Police, we were able to get our $1500 returned.