Edward was faced with removing a 2002 microwave that did not uninstall like the ones today. There was a hidden latch to release behind the vent. The new microwave was also an inch taller than the old one. He returned with a colleague and was able to expertly drill through a recently installed backsplash to install the mounting plate. The microwave was installed (today) on Christmas Eve, just in time to enjoy the holidays. I am a happy customer!
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- Company Response
thank you so much