We received quotes and ideas from many contractors before making a decision. From the introduction through the initial consultation and the end product we were extremely happy with the level of service we received from the entire organization. This is a down to earth group of people who know well what they are doing and at no point did we feel we were being sold anything we didn't want. Yan spent plenty of time with us to talk through options and provide us with a very detailed quote and what was in/out. Ludmila, our designer was fantastic and presented us with plenty of options and honest opinions to help get the look we wanted (I don't think we even contemplated upgrading anything out of standard options as there are so many high quality options to choose from). The end product came out exactly as we had hoped for (even better than we would have imagined). The process itself was very simple and the entire team was available when we had questions or wanted minor things fixed/changed. The work on our basement started just before the holidays in December and the team paused as we had family in town and restarted as agreed. We could not get over the speed and quality of the work and enjoyed taking pictures day to day of the progress. It is a bit odd to have strangers in your home each day who have access but without exception every part of the team took the time to introduce themselves and were extremely respectful and friendly with the whole family. We have 2 young children who were equally excited to see what was going on each day and they were treated with as much respect as we were. I think it is pretty inevitable that minor things can go wrong (our walls had very minor dings in them and a few scratches from drywall being moved downstairs, etc.) but everything was fixed up exactly as it was without any complaint or issue. Genuine thank you to Yan, Ludmila, Michael and the rest of the team. We're loving our new space and we would highly recommend Capable Group!
- Company Response
Aaron, we appreciate your business! Thank you for taking the time to review our services!