Brick Aid Masonry

Masonry & Bricklaying
Toronto ON M6M 3C7
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HomeStars  >  Decks in Toronto  >  Brick Aid Masonry  >  Remove old wood plank stairs and replace with cement stairs in back patio
Private User
Private User
Private User reviews Toronto, ON

Remove old wood plank stairs and replace with cement stairs in back patio

Our usual routine for any maintenance or renovation work is to have a few estimates and then decide which company suits our needs. This, however, was not the scenario. A neighbor had some work done last fall and we happened to see Phong unload his supplies for that job. We asked for his business card for future reference. When we needed some work done, we recalled our first impression of him. He was polite, courteous and professional. Upon meeting him at the site for an estimate, he was punctual, knowledgeable and patient with us, taking extra time to explain what needed to be done, answer our all of many questions, provided us with a time line for the work to be completed and followed with the cost of the job. When we asked if other brick work needed to be done on the patio wall, he suggested to wait until it really needed to be repaired before we tackle it. In our experience with other companies, they would just say, they'll do it and the price escalates to benefit them. This was the deciding factor to have Brick Aid Masonry do the job! No other estimates were necessary! We agreed on the spot, to have them do the work. From start to finish, they, Phong, Van and Teo, the masonry were meticulous in their work. They seemed to take pride in their workmanship. They never rushed the job to move on to the next job. We even gave them a key to the house to allow them easier access...something we rarely do.
Would we use them again? A definite YES! Would I refer him to my family and friends? For sure!

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Company Response

Hello Mary.
Thank you for taking the time to give us a review.
We appreciated it.
Cheers. The B.A.M. tram.