T-ROC The Renovators of Canada - Hamilton

Hired Joe and his team. The work was quoted at 3 weeks and it took 8 months. This was the worst renovation experience I have had - the company supplied workers who were unqualified and went unpaid. I had workers knocking on my door looking for money. The tiles in the washroom and laundry room look to be done by someone with no experience. The grout is sloppy, gaping and in different colours (I think it is dirt that was ground in). Many jobs were done and undone because they were done so poorly, only do be done poorly again. The shower door is gaping and it appears was installed incorrectly so that the floor track doesn’t align with the door - however the screw holes that were missed were filled with putty (possibly in hopes we wouldn’t notice). I am so angry and frustrated with the lack of care and amount of time and energy this has sucked from us. I want this company out of my life, however I also want them to fix the mess they’ve made. We will be calling Joe today to ask him to visit to assess the quality of work and to ask if he would allow it in his home. Looking forward to his response and whether or not the company is willing to provide a qualified crew to redo the bathroom and laundry room.