Tek Climate Heating And Air Conditioning

I regret to share a negative experience we have had with Tek Climate as a vendor for ACs, our legal action against Tek Climate is currently underway. Since August 2023, Tek Climate has owed us a significant amount of money for the air conditioners we provided. Despite numerous promises and assurances of payment, they have continuously failed to fulfill their obligations.

They issued cheques that caused severe inconvenience on our business. The first cheque was deliberately stopped by them after it was given to us, and the second cheque bounced due to insufficient funds. This deliberate action is very unacceptable.

Our attempts to resolve this issue have been met with frustration. Tek Climate has not only failed to pay but has also blocked our contact to avoid communication and resolution. This unprofessional behavior and avoidance of responsibility have been extremely disappointing.

As a business, we value honesty and integrity in our partnerships. Unfortunately, Tek Climate has demonstrated neither. We advise others to exercise caution and consider these issues before engaging in any business with Tek Climate.

Guy and Eric have just completed installation of a new Lennox furnace at my home. Pleasant gentlemen, quick install, clear explanation of thermostat and filter change procedure. Work space left clean and all old furnace parts removed.
Ben provided furnace estimates and was clear in explaining the various options. Mae and Louiesa, head office contacts, were a pleasure to work with - they efficiently obtained answers to all of my estimate and installation questions. Payment through e-transfer was available with fast follow-up proof of payment invoices. Excellent experience all around.

Tek was prompt and efficient, came when they said they would. Jonathan was very accommodating , with all my questions and multiple quotes. Their installers Conrad, Guy & Mike did the job in 2 Days! All of them were friendly, impeccable and fast, non-stop hard workers and left everything very tidy.
Mae was very helpful and always kept me informed when guys were coming (had to come back as they were waiting for parts).
I have already referred them to my next door Neighbour and would use them for future servicing.

Not much to say except Chris, Dustin and Mae are great. Chris and his team worked hard to find a problem to a heat pump in the condo, but ultimately had to have it replaced.
Dustin did a great job with installing it and the service was amazing as was the communication from Mae and Chris.
I hope I never have to call Tek again for replacement of a heat pump but if I do need service, I would absolutely call Tek again!

10-year old Hot water tank failed bursting and flooding the basement. The water Shut off valve also failed forcing us to shut the Main valve. We had no water to use. The heating tank had to be replaced and water supply needed to be restored urgently.

Mae took the afterhours call and helped us manage the situation quickly. Options were presented quickly and someone came over our place to restore water service after a few hours.

We decided on the install of a Tankless system Navien NPE240A. Andy and Blake came over 3 days later to do the installation. They were very courteous, thoughtful and professional during the install.

Chris (owner) rang to check and ensure that we were happy with the install. This was much appreciated.

Mae emailed, texted and rang me throughout the process to keep me informed and assisted me with the Fortis rebate application. She monitored and tracked progress closely. She took full ownership from start to finish - handled it expertly and smoothly.

The Navien tankless hot water system is performing well so far, we are happy customers who would gladly recommend and refer Tek Climate to others.

TEK gave me an awesome quote and great warranty for a new A/C unit and install. They showed up on time and brought a mat for them to walk in and out of the house on to keep the floor clean, the also cleaned up after themselves and left my house and yard clean. they were professional and did a great installation of a central air unit and were thorough. Before they left, they explained how it worked with our thermostat and gave me tips on how to make it work the best for our home. They answered all my question and made a follow up appointment to drop off and install a compressor blanket a few days later so we have a very quiet unit. I was very happy with the work that the guys did and will be recommending them to everyone I know.

Tek recently replaced my ancient boiler with a much more energy-efficient Navien boiler/hot water system. I was impressed with their expertise and efficiency as they sent 4 technicians and completed the whole transformation in 8 hours. This was a key reason for me choosing Tek, as other companies had quoted 2-3 days for installation.
They also responded quickly to a small issue (different model of thermostat requested) and switched it out the very next day. Great customer service!
Another reason I chose Tek is that they will take care of both pulling the permit with the City, and submitting the paperwork for the Fortis rebate, saving me time & money!
All in all, I’m glad I chose Tek and highly recommend them.

Chris, Andrew & the crew did a great job in replacing the Hot Water Tank & Boiler with Navien NCB240E COMBI BOILER in one day while others quote was for two days. The price was fair in comparison with other installers which were much higher. The estimator Jonathan is very knowledgeable in his field and explained what needed to be done in the small space I had. I would highly recommend this company to anyone who needs to replace hot water and heating system in their homes.

People in Tek Climate are really awesome. Last week I called them to make an estimation for a new furnace in my home. Jonathan, the very nice guy , came in the same day and did a very good estimate and offer to me which I accept it without hissitation because the price was competitive and the warranty was long covering parts and labour. Thank you John. Mae, contacted me and made the payment very easy and she also will guid me through the rebates application, thank you Mae. Today , Andrew and his team Guy and Blake came on time and have installed the new furnace and thermostat with a very high professional level of work . They are very nice and polite guys , I heartily thank them for the perfect job.
I am so satisfied with Tek Climate and would highly recommend their services. Many thanks to Chris for the good business.

Tek has been great service for us. Last visit was a gas fireplace service that wasn't burning properly. They fix that issue, cleaned film on the glass. On time for appt fast and friendly service. :)