Had our office moved and the crew worked hard but had 3 desks broken, floor scratched and a file cabinet deformed. They said particle board furniture is not covered by insurance......
- Approximate cost of services:
- $1,900.00
- Company Response
Dear Evan Dickhof and Cedar Crest (B.C.) Ltd,
Thank you for acknowledging that we worked hard that day. The guys had a beast of time going up with your heavy furniture through a set of stairs. Yes, particleboard is not made to be moved at all, after the first assembly. As our internal notes say the furniture was not completely broken as you mention here, rather one of the little feet came out on three of your desks. That is, unfortunately, normal for particleboard desks. Further, our notes say that the file cabinet is not warped, rather it cannot stand straight up on your flooring; it merely needs to be levelled. About the floor scratching: our internal notes mention that your floors were very soft, and there could be nothing done to protect them when delivering your furniture, other than the floor runners that we used in the hallways.All in all, we appreciate your business and hope that you will enjoy your new space for a long time!
Gratefully,
Simple Moves