Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Appliance Repair
Capital Appliance Repair
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89%

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Reviews for Capital Appliance Repair

Average customer rating:
9 10 (223 reviews)

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Leo in Toronto
Leo in Toronto
1 review Ottawa, ON
10/10

Wahing machinereoair

Juri from Capital appliance repair Came to fix the washing machine that would not run due to an lC1 error. He took the time necessary to diagnose the problem at the root cause and make sure that it was fixed properly. The washing machine was repaired without any expensive parts needed. Just a little bit of extra elbow grease!! He went above and beyond to make sure that was done properly. I would recommend his services to any of my friends and family.

Approximate cost of services:
$300.00
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Company Response

Hi Leo,
Thanks so much for using our service and recommending our company. Thank you for trusting us with your washing machine, and we are glad to hear you had a good experience with us and our technician. Your satisfaction is our top priority.
Capital Appliance Repair

Dave in Torbay
Dave in Torbay
0 reviews Ottawa, ON
10/10

100% Wonderful!

Can't say enough about Capital Appliance Repair. :-)

Victor (Viktor) was on time, totally understood the problems, and was quick with the correct solutions coupled with his hard work.

He saw the issue, and zeroed-in on the cause of the problem and got it fixed for us and gave advice how to prolong the life of our fridge/freezer. Can't say enough. :-)

Would recommend Capital Appliance Repair to all! Great prices and great service! ~ Dave & Jen

Approximate cost of services:
$200.00
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Company Response

Hi Dave,
Thank you so much for the kind review and recommending us, we truly appreciate it. We are so glad to hear you had a good experience with us. It was a pleasure to work with you.
Sincerely, Capital Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
0/10

Ice maker for fridge

Repair man arrived when expected, diagnosed the problem quickly, told us there were 2 parts available in Toronto, he would be back in a week. That was 3 weeks ago. I called several times, was told I would get a call back, never did. Called back was put on hold and disconnected. Called back and was finally told the part was on back order would not be available for ‘weeks’, why did it take 3 weeks to tell me? I asked to speak to a supervisor, the operator told me that was impossible due to lockdown. I asked for a number, she refused, put me on hold mid sentence where I was disconnected. I asked for a refund and was told they would mail a cheque, really!! They took my deposit immediately via visa and they’re going to send me a cheque. Very rude operator, very shady company do go near them. Wouldn’t recommend this company to my worst enemy.

Approximate cost of services:
$425.00
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Amanda
Amanda
1 review Abbotsford, BC
0/10

HORRIBLE! They will waste your time/no fix your dryer and still charge you hundreds

I was having issues with my Dryer and called Capital Appliance Repair to come to take a look and diagnose the problem. The company tried to cancel on me last minute the day of, I was not impressed! When the technician finally did show up to my house he was here for a total of 15 minute turned on my dryer once and listed out a bunch of issues it could be. He wouldn't do any tests on the dryer or even pull it apart/look at it. I asked him multiple times to do a test on the burner as he told me they easily could do that but he didn't want to do it that night because it was "late and his end of shift" he told me if I wanted the test done I would have to pay the service fee again ontop of the $112 I just paid for him to basically hangout. Since there was so many possibilities on what the issue could be I asked him if he could email me an quote for the possible repairs so I can decide. This was on Wednesday and I still have not heard back from the company, I tried called on Thursday to speak with a manager and I was hung up on twice and told someone would call me back on Friday. It's now Sunday and I haven't hard back from a manager, they won't answer there phones anymore and I still haven't received my quote for the possible work. In the mean time of this company wasting my time I was actually able to hire a reliable company to come in and fix my dryer all in the time I'm still waiting for a response from Capital Appliance Repair. HORRIBLE COMPANY!! THEY HAVE HORRIBLE SERVICE AND CUSTOMER SERVICE!! DON'T WASTE YOUR TIME

Approximate cost of services:
$150.00
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Company Response

Hi Amanda,

We are sorry to hear you feel this way. Since you've already spoken to our Customer Service Representative, we understand that the matter has been taken care of and you've been promised a full refund. Our technicians have been fixing dryers for many years and perhaps the 15 minutes was enough to diagnose the issue. We really hope that you'll give us a chance to fix your appliances in the future and you'll see why we are rated by our clients as the best appliance repair company in Ottawa.

Sincerely,
Capital Appliance Repair

george
george
0 reviews Plantagenet, ON
10/10

Excellent Service

Both refrigerator ice maker and stove had problems. The technician carefully analyzed each one, did some tests and made some very useful recommendations that we have chosen to follow. We are very satisfied with the professional courteous service.

Approximate cost of services:
$850.00
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Company Response

Hi George,
Thank you so much for leaving us the good review, and we are happy to hear that you are satisfied with our service.
Capital Appliance Repair

Sean@1972
S. N.
0 reviews Ottawa, ON
10/10

SAMSUNG REFRIGERATOR REPAIR

Outstanding service by the technician George. Courteous, knowledgeable, thorough and expedient. We were extremely satisfied with Capital Appliance Re-air and would highly recommend them. I would not recommend a Samsung refrigerator! The reasonable repair cost certainly outweighed the replacement cost, considering our unit is less than 7-years old. Thank you Capital and thank you George!

Approximate cost of services:
$850.00
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Company Response

Hi S.N,
Thanks so much for using and commenting our service. Thank you for trusting us with your fridge, we are glad to hear you had a good experience with George. Your satisfaction is our top priority.
Capital Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fridge Repair

Friendly, informative service. Made the appointment the previous evening and given an appointment with no hassle for the following afternoon. The service person arrived on time and got right to business, advising what the problem might be and how he was going to proceed. He quickly identified the problem and asked my authorization to fix it. No sooner said than done. Always helpful and clear in his explanations. Great service with a smile!

Approximate cost of services:
$300.00
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Company Response

Hi,
Thanks so much for using and commenting our service. Thank you for trusting us with your fridge, we are glad to hear you had a good experience with our technician. Your satisfaction is our top priority.
Capital Appliance Repair

Raf
Raf
0 reviews Ottawa, ON
10/10

I can't say enough good things about capital appliance repair.

I can't say enough good things about capital appliance repair. The service was prompt, accurate, and cost-effective. They came when they said they were going to come, they correctly diagnosed the problem and fixed it with no friction, and little hassle. Their service was so good, I asked if the same person could go and assist my mother with her appliance problems. They went the next day, problem solve. Fast, courteous, and highly professional. If you need any small appliance work, call them. You won't regret it.

Approximate cost of services:
$900.00
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Company Response

Hi Raf,
Thank you so much for leaving us the good review, and we are happy that your appliance and your mother's appliances were fixed quickly.

Private User
Private User
Private User reviews Napanee, ON
0/10

service call

request was made for repair on 26 feb.2021 still no service or updates now its may 4 2021. quick on the credit card but no result even after a few calls only to be on the receiving side of rudeness with no accurate update. according to the adds they are completely the opposite.

Approximate cost of services:
$200.00
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DGS
DGS
1 review Ottawa, ON
10/10

Washing Machine Repair

Capital Appliance was clear on how they charged & came when they said they would. The tech was extremely pleasant and showed us the problem with the washing machine. He came back as promised with the new part and made the repair

Approximate cost of services:
$250.00
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Company Response

Hi DGS,
Thanks so much for using and commenting our service. Your satisfaction is our top priority.
Capital Appliance Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://capitalappliancerepair.ca/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.